New Job Opening: Bilingual Spanish Personal Insurance Account Manager in Boston, MA

Job Description

Inside Sales Representative (Bilingual - Spanish)

Job Summary

Seeking a motivated and bilingual (Spanish-speaking) Personal Lines Account Manager/Inside Sales Representative to join a small, family-oriented team. This role is ideal for individuals with a background in personal lines (PL) or commercial lines (CL) insurance, who are passionate about providing exceptional customer service and driving sales. You will play a key role in servicing our clients and growing our business by managing accounts, handling policy changes, and generating new sales opportunities.

Compensation Package

• Salary Range: $50,000 - $65,000 (capped)


• Incentives:
  
  
  
  • 3% commission on new business
  
  
  • 3% commission on renewals
  
  
  
  


• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Manage personal lines accounts, including auto, home, and renters insurance, with an average premium of $2,000 (up to $10,000).


• Handle all aspects of policy servicing, including policy changes, quoting, endorsements, and binding.


• Conduct inside sales activities, including taking inbound calls, cold calling, and rounding out accounts.


• Quote new and renewal business to meet client needs and agency goals.


• Provide exceptional customer service to maintain and grow client relationships.

Qualifications/Requirements

• Language Skills: Must be fluent in Spanish and English.


• Licensure: Property & Casualty (P&C) license preferred. If not currently licensed, must obtain licensure immediately upon hire.


• Experience: Open to candidates with varying levels of experience, from entry-level to seasoned professionals. Candidates with captive insurance backgrounds are encouraged to apply.


• Technical Skills: Familiarity with insurance software (experience with Special Agent is a plus).


• Interpersonal Skills: Strong communication and customer service skills, with the ability to build and maintain client relationships.


• Work Ethic: Self-motivated, detail-oriented, and able to manage multiple tasks effectively.

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