New Job Opening: Broker Account Manager in Hauppauge, NY

Job Description

Employee Benefits Account Manager

Job Summary

Seeking a dedicated and detail-oriented Employee Benefits Account Manager to join a growing team. This role is pivotal in managing and servicing a high volume of employee benefits accounts, ensuring client satisfaction and seamless operations. The ideal candidate will have a strong background in employee benefits, excellent organizational skills, and a passion for delivering exceptional service. This position offers opportunities for professional growth and development within a collaborative and supportive work environment.

Compensation Package

• Base Salary: $50,000 - $70,000 (depending on experience)


• Commission: Guaranteed commission structure with potential for growth


• Benefits: Comprehensive benefits package, including medical, dental, vision, and 401(k)

Responsibilities

• Manage a high-volume book of business, including small and large group accounts.


• Handle daily service tasks such as claims and billing issues, terms, enrollments, adds, assisting with applications, and processing change requests.


• Act as the primary point of contact for clients, explaining new benefits and conducting open enrollment meetings.


• Collaborate with analysts to understand and manage RFPs.


• Quote new and renewal business as needed.


• Maintain detailed records and ensure accuracy in all client interactions.


• Provide exceptional customer service and build strong client relationships.


• Participate in sales opportunities and bring in new relationships, with incentives for successful contributions.

Qualifications/Requirements

• Experience: Minimum of 3+ years in employee benefits account management (candidates with less experience may be considered).


• Licenses/Designations: Life and Health (L&H) license preferred (support available to obtain licensing if needed).


• Technical Skills: Proficiency in Excel and familiarity with software such as Imageright, BenefitPoint, Ease, and Employee Navigator.


• Knowledge: Strong understanding of medical, dental, vision, and ancillary benefits terminology.


• Soft Skills: Exceptional problem-solving abilities, attention to detail, ability to manage high volumes of work, and strong communication skills.


• Work Ethic: Self-motivated, collaborative, and able to thrive in a fast-paced environment.

#LI-RM10