New Job Opening: Commercial Insurance Assistant Account Manager in Albuquerque, NM

Job Description

Customer Service Associate (CSA) / Commercial Lines Account Manager

Job Summary

Seeking a dedicated and detail-oriented Customer Service Associate (CSA) or Commercial Lines Account Manager to join a close-knit and family-oriented team. This is an exciting opportunity to work in a collaborative and supportive environment where your contributions will make a meaningful impact. The ideal candidate will play a key role in providing exceptional service to a clients, managing a generalist book of business, and ensuring the smooth handling of certificates, endorsements, and other service-related tasks.

Compensation Package

• Salary Range: $40,000–$50,000 for CSA; $60,000–$80,000 for Commercial Lines Account Manager, based on experience and qualifications.


• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Provide exceptional customer service by assisting clients with certificates, endorsements, and other service-related tasks.


• Manage a generalist book of business with account sizes ranging from $10,000 to $1 million.


• Collaborate with team members to ensure timely and accurate handling of client needs.


• Support the team in a fast-paced environment by multitasking and adapting to changing priorities.


• For CLAM candidates: Quote new and renewal business as needed.

Qualifications/Requirements

• Licenses/Certifications: Property & Casualty (P&C) license required.


• Experience:
  
  
  
  • For CSA: 2+ years of experience preferred, but open to candidates with some agency experience as a CSA/CSR.
  
  
  • For Commercial Lines Account Manager: 2+ years of experience in commercial lines account management preferred.
  
  
  
  


• Software Skills: Experience with Nexsure is a plus, but training will be provided if necessary.


• Soft Skills:
  
  
  
  • Strong team orientation.
  
  
  • Ability to multitask effectively in a fast-paced environment.
  
  
  • Adaptability and willingness to learn.
  
  
  
  

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