New Job Opening: Commercial Insurance CSR in Beaverton, OR

Job Description

Commercial Insurance Account Manager/Customer Service Representative

Job Summary

Seeking a dedicated and experienced Commercial Insurance Account Manager/Customer Service Representative to join a growing team. This role is pivotal in providing exceptional service to clients, with a focus on condominium accounts. The ideal candidate will bring a strong work ethic, a collaborative spirit, and a passion for delivering outstanding customer care. This is an onsite position located in Beaverton, OR, offering the opportunity to work in a supportive and dynamic environment with a team of seasoned professionals.

Compensation Package

• Salary Range: $45,000 - $70,000 annually (commensurate with experience)


• Additional Benefits: Comprehensive benefits package

Responsibilities

• Provide administrative support for servicing condominium accounts, including claims, quoting, certificates, renewals, and working with preferred carriers and surplus lines


• Primarily handle renewal business, with some involvement in quoting new business


• Collaborate with team members to share knowledge and ensure seamless service delivery


• Maintain a high level of empathy and care in all customer interactions


• Utilize HawkSoft software for account management and documentation

Qualifications/Requirements

• Experience: Minimum of 5+ years in commercial insurance; experience with large property accounts or condominium accounts is a plus


• Licenses/Designations: Property & Casualty (P&C) license strongly preferred


• Technical Skills: Proficiency in HawkSoft or similar insurance management software


• Soft Skills:
  
  
  
  • Independent worker with the ability to manage tasks with minimal supervision
  
  
  • Strong team player who values collaboration and knowledge sharing
  
  
  • Exceptional work ethic and attention to detail
  
  
  • Empathy and a customer-first mindset
  
  
  
  


• Work Environment: This is a fully onsite role in Beaverton, OR

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