New Job Opening: Commercial Lines Account Manager in Duluth, GA

Job Description

Sr. Commercial Lines Account Manager

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager to join a growing team. This role is integral to the operations, focusing on renewals and retention of the commercial lines accounts. The ideal candidate will have a strong background in small business insurance, excellent customer service skills, and the ability to work in a fast-paced environment.

Compensation Package

• Salary Range: $90,000 - $110,000 (commensurate with experience)


• Benefits: Comprehensive benefits package, including a 401(k) plan


• Profit Sharing Plan: Available


• Professional Growth: Personalized growth plans to support career development

Responsibilities

• Manage a book of business with a focus on mid market business accounts


• Handle renewals and retention of accounts, ensuring client satisfaction and long-term relationships


• Quote new and renewal business as required


• Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly


• Collaborate with producers and other account managers to support the commercial lines team


• Maintain accurate and up-to-date records in the agency management system (HawkSoft)

Qualifications/Requirements

• Licenses/Certifications: Active Property & Casualty (P&C) license required


• Experience: 5-10+ years of experience in commercial lines account management, preferably with mid-sized business accounts


• Technical Skills: Proficiency in HawkSoft or similar agency management software preferred


• Soft Skills: Strong communication, organizational, and problem-solving skills; ability to work independently and as part of a team; customer-focused mindset; adaptability and a proactive approach to challenges

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