Job Description

Commercial Lines Account Manager

Job Summary

The role of Commercial Lines Account Manager involves delivering detail-oriented account management and exceptional service for commercial insurance clients. This includes overseeing policy management, ensuring proper coverage placement, and maintaining strong client relationships to enhance satisfaction and retention.

Responsibilities

• Act as the primary contact for commercial insurance clients, offering guidance and addressing inquiries.


• Handle all aspects of account management, including policy renewals, endorsements, certificates, and changes.


• Cultivate and maintain strong relationships with clients, insurance carriers, and internal team members.


• Assess client needs and recommend tailored insurance solutions to protect their businesses.


• Negotiate terms, coverage, and pricing with underwriters and carriers to meet client requirements.


• Ensure compliance with regulatory standards and maintain accurate client records.


• Educate clients on policy details, updates, and opportunities to optimize coverage.


• Support sales teams in onboarding new clients and providing pre- and post-sale account support.


• Stay updated on market trends and industry developments to provide competitive insurance solutions.

Qualifications/Requirements

• Proven experience as an Account Manager, preferably in commercial insurance.


• Active insurance license(s) as required by state regulations, or the ability to obtain one.


• In-depth knowledge of commercial insurance products, coverage options, and underwriting practices.


• Strong interpersonal, communication, and problem-solving abilities.


• Proficiency in insurance software systems and Microsoft Office Suite.


• Exceptional organizational skills with the ability to multitask and prioritize in a dynamic environment.


• Bachelor’s degree in Business, Finance, Insurance, or a related field preferred; equivalent experience considered.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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