New Job Opening: Commercial Lines Account Manager in Medina, OH

Job Description

Commercial Lines Account Manager

Seeking to hire a Commercial Lines Account Manager to join a commercial team.

Core Responsibilities

• Manage day-to-day service for a portfolio of commercial lines accounts including renewals, endorsements, certificates, coverage reviews, and carrier communications


• Serve as the primary point of contact for assigned clients, delivering proactive, responsive, and consultative service


• Identify coverage gaps and cross-sell opportunities; coordinate with producers on account rounding


• Prepare renewal submissions, marketing summaries, and coverage comparison analyses


• Participate in process improvement initiatives, including evaluating and implementing technology tools that improve efficiency and client experience


• Collaborate with producers and agency leadership on middle-market account strategy


• Document workflows and contribute to agency operating procedures and knowledge base

What We're Looking For

• 2+ years of commercial lines account management experience (agency-side preferred)


• Active Ohio P&C license (or ability to obtain within 90 days)


• AMS360 experience a plus


• Strong written and verbal communication skills


• Problem-solver mindset: you see broken processes and want to fix them


• Comfortable with technology and eager to learn new tools


• Self-directed with high attention to detail

Compensation and Benefits

• Base salary: Dependent on exp 


• Performance-based bonus


• Health and dental insurance


• 20 days PTO


• 401(k) with 3% employer match


• Hybrid schedule with flexibility

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