New Job Opening: Commercial Lines Account Manager in Philadelphia, PA

Job Description

Commercial Lines Account Manager

Job Summary

A nationally recognized insurance organization is seeking a Commercial Lines Account Manager to serve as a trusted advisor to small business clients. This role provides consultative guidance and best-in-class service while partnering closely with specialty practices and Producers in a high-volume environment. The Account Manager will also provide mentorship and support to Assistant Account Managers.

Responsibilities

• Build and maintain strong relationships with internal stakeholders, carriers, and clients by consistently meeting and exceeding service expectations


• Service a high-volume book of small commercial accounts, providing proactive consultative support


• Maintain accurate and timely documentation of service activity, marketing efforts, and policy communications within agency management software


• Support renewal retention efforts by collaborating with Producers to prepare applications, specifications, underwriting data, and related marketing materials


• Ensure continuous and appropriate coverage for clients, providing recommendations within established timelines


• Review current policies and present coverage placement options using established workflows and carrier partnerships


• Assist with implementation of new lines of coverage, including account setup, documentation collection, and review of plan details with clients and carriers


• Perform coverage analysis and provide accurate quotations for additional or expanded coverages


• Mentor and support Assistant Account Managers in daily servicing functions

Qualifications/Requirements

• 3 – 5 years of Commercial Lines account management experience


• Holds an active P&C (Property and Casualty) insurance license.


• Strong knowledge of Commercial Lines underwriting, coverage analysis, and rating procedures


• Proficiency in agency management software, including AMS360 and WorkSmart preferred


• Industry designations such as CISR, ARM, or similar preferred


• College degree preferred


• Ability to manage multiple priorities effectively in a fast-paced environment

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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