New Job Opening: Employee Benefits Account Manager - Remote in Glen Allen, VA

Job Description

Employee Benefits Account Manager (Remote)

Job Summary

Seeking a dynamic and motivated Employee Benefits Account Manager to join a rapidly growing organization. This is an exciting opportunity to work in a family-oriented environment with a company that values innovation, growth, and employee satisfaction. Reporting directly to the lead of the division, you will play a pivotal role in managing onboarding processes, maintaining client relationships, and ensuring the seamless administration of employee benefits for small group accounts.

Compensation Package

• Salary Range: $60,000 - $80,000 annually, commensurate with experience.


• Benefits: Comprehensive benefits package.


• Work Arrangement: Fully remote position.

Responsibilities

• Manage the onboarding process for new small group accounts (typically under 100 employees).


• Maintain and nurture ongoing client relationships, ensuring high levels of satisfaction and retention.


• Oversee administrative tasks such as issuing ID cards, processing eligibility, and ensuring timely payment of bills.


• Handle quoting for new and renewal business.


• Collaborate with internal and external stakeholders to ensure smooth policy management and client support.


• Proactively identify and resolve issues, demonstrating initiative and problem-solving skills.

Qualifications/Requirements

• Licensure: Active Life & Health (L&H) license required.


• Experience: Minimum of 3 years of experience in employee benefits account management or a related field.


• Expertise: Proven ability to manage small group accounts, including onboarding, eligibility processing, and billing.


• Skills: Strong client management skills with a focus on building and maintaining relationships.


• Attributes: A true go-getter with the ability to adapt to changing priorities and take ownership of projects.


• Technical Proficiency: While no specific software is required, familiarity with policy management processes is essential.

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