New Job Opening: Employee Benefits CSR in Sharon, PA

Job Description

Employee Benefits CSR / Account Coordinator

Job Summary

Seeking a dedicated and professional Employee Benefits CSR / Account Coordinator to join a growing Employee Benefits team. This role offers an excellent opportunity for individuals who are passionate about providing exceptional client service and are looking to build a long-term career in the Employee Benefits field. This role is ideal for entry-level professionals with the right licensing and attitude, as well as mid-level candidates seeking growth opportunities.

Compensation Package

• Salary Range: $50,000–$60,000 base salary


• Bonus/Incentives: Potential discretionary bonus opportunities.


• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Assist Employee Benefits Account Managers and Producers with client service needs.


• Process enrollments, renewals, policy changes, and maintain accurate documentation.


• Handle communication with carriers and clients.


• Provide support for open enrollment and benefits administration tasks.


• Prepare proposals, spreadsheets, and presentations as required.


• Maintain accurate client records and follow up on activities.


• Support renewal processes and service activities for small to mid-sized group Employee Benefits accounts.

Qualifications/Requirements

• Licensure: Active Life & Health License is required.


• Experience:
  
  
  
  • Entry-level candidates with a strong willingness to learn and grow are welcome.
  
  
  • Up to 3–5 years of relevant Employee Benefits experience is preferred.
  
  
  • Experience in Employee Benefits support or customer service is advantageous.
  
  
  
  


• Skills:
  
  
  
  • Strong organizational and communication skills.
  
  
  • Ability to multitask and work effectively in a team environment.
  
  
  • Proficiency in Microsoft Office is required.
  
  
  • Experience with agency management systems and Employee Navigator or similar benefits administration platforms is a plus.
  
  
  
  


• Work Ethic: Commitment to long-term growth within the Employee Benefits field and a professional demeanor.

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