New Job Opening: Personal Insurance Account Manager in Herndon, VA

Job Description

Personal Lines Account Manager

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join a growing team. This role is critical to supporting our expanding workload and maintaining a commitment to exceptional client service. As part of a well-established agency with a strong reputation for employee tenure and professional growth, you will play a key role in servicing accounts, cross-selling opportunities, and ensuring client satisfaction. This is an onsite position offering a collaborative and supportive work environment.

Compensation Package

• Salary Range: $60,000 - $73,000 (depending on experience)


• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Manage and service a portfolio of standard personal lines accounts.


• Handle all aspects of account servicing, including renewals, endorsements, and policy changes.


• Provide exceptional customer service by addressing client inquiries and resolving issues promptly.


• Cross-sell additional products and services when applicable to meet client needs.


• Quote new and renewal business to ensure competitive pricing and coverage.


• Utilize EPIC software for account management and documentation.

Qualifications/Requirements

• Licensure: Active Property & Casualty (P&C) license is required.


• Experience: Minimum of 5 years of experience in personal lines account management is preferred.


• A proven track record of consistent job tenure in previous roles is required.


• Familiarity with EPIC software is highly desirable.


• Proven ability to manage multiple accounts and prioritize tasks effectively.


• Excellent communication and interpersonal skills to build and maintain client relationships.


• Candidates from agency or captive backgrounds are welcome; however, captive candidates must demonstrate strong skills and adaptability.

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