New Job Opening: Personal Lines Account Manager in Norfolk, VA

Job Description

Personal Lines Account Manager (High-Net-Worth Insurance)

Job Summary

Seeking an experienced and dedicated Personal Lines Account Manager with a specialization in High-Net-Worth insurance programs. The ideal candidate will have a strong background in managing high-value insurance portfolios, exceptional client relationship management skills, and a commitment to delivering concierge-level service. If you are detail-oriented, possess excellent problem-solving abilities, and thrive in a fast-paced environment encourage you to apply.

Compensation Package

• Salary Range: $60,000 - $70,000 annually


• Competitive benefits package


• Opportunities for professional growth and development

Responsibilities

• Manage a high-volume book of business with accuracy and responsiveness.


• Build and maintain long-term client relationships by delivering high-touch, concierge-level service.


• Handle endorsements, renewals, remarketing opportunities, and coverage reviews.


• Collaborate effectively with insurance carriers, producers, and internal team members to ensure client satisfaction.


• Provide expert guidance on personal property and casualty coverages, underwriting guidelines, policy servicing, and renewal management.


• Utilize insurance carrier platforms and agency management systems (AMS360 preferred) to manage client accounts.

Qualifications/Requirements

• Proven experience as a Personal Lines Account Manager, with expertise in High-Net-Worth insurance programs and carriers such as PURE, Chubb, Cincinnati, AIG Private Client, Berkley One, etc.


• Active Property & Casualty license is required.


• Exceptional client relationship management skills with a focus on delivering personalized service.


• Strong attention to detail, critical-thinking abilities, and problem-solving skills.


• Proficiency in written and verbal communication, with the ability to build trust and rapport with clients.


• Knowledge of personal property and casualty insurance coverages, underwriting guidelines, and policy servicing.


• Experience with AMS360 and other insurance carrier platforms is preferred.

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