New Job Opening: Personal Lines CSR in Wausau, WI

Job Description

Commercial and Personal Lines CSR

Job Summary

Seeking a dedicated and detail-oriented Commercial and Personal Lines Customer Service Representative (CSR) to join a growing team. This role offers an exciting opportunity to work with a large, well-established brokerage firm, with ample room for professional growth. The ideal candidate will have experience in insurance, a strong customer service mindset, and the ability to manage accounts from start to finish.

Compensation Package

• Salary Range: $40,000 - $54,000 annually ($20 - $26/hour), overtime eligible


• Benefits: Comprehensive benefits package offered

Responsibilities

• Provide A-Z servicing for commercial and personal lines accounts, supporting account managers in daily operations


• Handle small to mid-market accounts, acting as a generalist across various industries


• Assist with quoting new and renewal business for both commercial and personal lines


• Maintain strong relationships with clients, ensuring their needs are met with professionalism and efficiency


• Utilize Epic software to manage accounts and ensure accurate documentation


• Collaborate with team members to deliver exceptional service and meet organizational goals

Qualifications/Requirements

• Licensure: Property & Casualty (P&C) license preferred; open to candidates with relevant experience willing to obtain licensure


• Experience: Minimum of 1 year in the insurance industry, with a focus on customer service or account management


• Skills: Strong organizational skills, attention to detail, and the ability to manage multiple tasks effectively


• Software Proficiency: Experience with Epic software is a plus


• Work Ethic: Demonstrated good tenure in previous roles and a commitment to professional growth

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