New Job Opening: Remote Commercial Insurance Representative in Laguna Beach, CA

Job Description

Customer Service Representative

Job Summary

Seeking a dedicated and detail-oriented Customer Service Representative (CSR) to join a team. This role is essential in supporting the operations of a $1.5M book of business, primarily focused on construction accounts. Reporting directly to the Director of Operations/Account Manager, the CSR will handle a variety of tasks, including certificates, invoices, and data entry.

Compensation Package

• Salary Range: $50,000 - $60,000 annually


• Benefits: Comprehensive benefits package available

Responsibilities

• Process certificates, invoices, and data entry with accuracy and efficiency.


• Support the Account Manager in quoting new business and renewals.


• Collaborate with team members to ensure seamless operations and client satisfaction.


• Utilize AMS360 software to manage accounts and maintain accurate records.


• Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.

Qualifications/Requirements

• Licenses/Designations: Property & Casualty (P&C) license preferred.


• Experience: At least 1 year of relevant experience in a similar role.


• Technical Skills: Proficiency in AMS360 software is preferred.


• Soft Skills:
  
  
  
  • Strong interpersonal and communication skills.
  
  
  • Outgoing personality with a willingness to learn and grow.
  
  
  • Patience and the ability to handle multiple tasks effectively.
  
  
  • A proactive approach to problem-solving and promoting company services.
  
  
  
  

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