New Job Opening: Senior Broker Account Manager in Clark, NJ

Job Description

Broker Account Manager

Job Summary

Seeking a highly motivated and detail-oriented Broker Account Manager to join a team. This role is pivotal in managing a high-volume book of business, providing exceptional service to clients, and ensuring seamless operations in the areas of life, health, and dental benefits. The ideal candidate will have a strong understanding of RFPs, self-funded medical plans, and ancillary benefits, as well as the ability to pivot quickly and solve problems effectively. This is a full-time, in-office position with the potential for hybrid work after training.

Compensation Package

• Salary Range: $80,000 - $120,000 annually + commission opportunities


• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Serve as the primary point of contact for clients, providing exceptional service and support.


• Manage a high-volume book of business, including large group life accounts.


• Handle service work such as change requests for carriers, claims/billing issues, enrollments, and new applications.


• Conduct open enrollment meetings and explain benefits to clients as needed.


• Assist with quoting new and renewal business.


• Address client needs promptly and effectively, ensuring satisfaction and retention.


• Utilize software tools such as Imageright, Benefitpoint, Ease Navigator, and Excel to manage accounts and streamline processes.


• Collaborate with internal teams to ensure smooth operations and client satisfaction.

Qualifications/Requirements

• Experience: Minimum of 3 years of experience in a similar role is preferred, but candidates with less experience will be considered.


• Licenses/Designations: Life & Health (L&H) license preferred but not required. Training will be provided if needed.


• Technical Skills: Proficiency in Excel and familiarity with Imageright, Benefitpoint, and Ease Navigator.


• Knowledge: Basic understanding of RFPs, self-funded medical plans, and ancillary benefits.


• Soft Skills: Strong attention to detail, ability to pivot quickly, excellent problem-solving skills, and a proactive attitude.


• Work Ethic: Willingness to go above and beyond, staying until the job is done.

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