Job Description

Job Title: Senior Commercial Insurance Account Manager

Job Summary

Seeking an experienced Senior Commercial Insurance Account Manager to manage and grow a portfolio of commercial insurance accounts. This role involves building robust client relationships, delivering exceptional service, and fostering long-term client satisfaction. The ideal candidate will have strong organizational skills, deep knowledge of the commercial insurance sector, and a proactive, solutions-oriented approach to excel in a fast-paced, client-focused environment.

Responsibilities

• Develop and maintain strong relationships with new and existing commercial insurance clients.


• Manage a portfolio of commercial insurance accounts, ensuring coverage adequacy and timely resolution of client inquiries.


• Collaborate with underwriters, carriers, and team members to negotiate favorable policy terms, conditions, and premiums.


• Conduct risk assessments and recommend comprehensive insurance solutions to meet client needs.


• Oversee account reviews, including policy renewals, endorsements, and adjustments.


• Stay current on insurance products, market trends, and regulations to provide expert advice.


• Lead the claims management process, ensuring smooth and efficient resolution.


• Identify growth opportunities through cross-selling and upselling insurance products and services.


• Deliver presentations and detailed reports to clients, outlining performance, trends, and recommendations.


• Mentor and support junior account managers as required, promoting a collaborative team culture.

Qualifications/Requirements

• Educational background: Bachelor’s degree in Business Administration, Finance, Insurance, or a related field preferred OR equivalent professional experience.


• Experience: At least 5-7 years managing commercial insurance accounts.


• Proven expertise in client service, relationship management, and achieving growth targets.


• Licensing: Current and active Property and Casualty (P&C) insurance license required.


• Strong understanding of commercial insurance lines, including property, liability, and workers’ compensation.


• Excellent communication skills (verbal and written) for effectively addressing complex topics.


• Proficient in utilizing insurance management platforms, tools, and Microsoft Office Suite applications.


• Strong organizational, analytical, and problem-solving skills.


• Ability to work collaboratively within a team environment while independently managing responsibilities with professionalism.

Preferred Qualifications

• Experience managing large or complex commercial insurance accounts.


• Specialized certifications or advanced knowledge of niche insurance products or industries.


• Proven adaptability to evolving market conditions and diverse client needs.

Benefits and Opportunities

• Salary: $120K+ (depending on experience)


• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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