New Job Opening: Senior Commercial Lines Account Manager in Pittsford, NY

Job Description

Commercial Lines Senior Account Manager

Job Summary

Seeking a highly experienced and motivated Commercial Lines Senior Account Manager to join a growing team. This is an in-office, full-time position where you will play a critical role in managing client accounts, providing advanced technical expertise, and delivering exceptional service. If you have a deep understanding of Commercial Property & Casualty Insurance and a passion for client success, we encourage you to apply.

Compensation Package

• Salary: $100,000 – $125,000 annually


• Benefits:
  
  
  
  • Comprehensive medical benefits
  
  
  • Paid Time Off (PTO)
  
  
  • Paid holidays
  
  
  
  

Responsibilities

As a Commercial Lines Senior Account Manager, your key responsibilities will include:

• Maintaining a 92% retention rate for client accounts.


• Providing advanced technical expertise in analyzing client needs, coverage forms, and quotations for new and renewal business.


• Managing all aspects of Commercial Lines Property & Casualty Insurance, including occasional client visits.


• Designing and managing the service platform to ensure client satisfaction.


• Preparing marketing submissions, analyzing carrier quotes, and making insurance program recommendations.


• Ensuring timely and professional responses to underwriters and adherence to best practices.


• Preparing proposals, summaries of insurance, and stewardship reports.


• Maintaining renewal expirations to avoid lapses in coverage.


• Adhering to credit and collection policies, invoicing standards, and risk management programs.


• Maintaining accuracy in agency management systems and adhering to AMS360 workflows.


• Assisting clients with claims submissions and providing guidance on coverage options.

Qualifications/Requirements

To be successful in this role, you should meet the following qualifications:

• Experience: Minimum of 15 years in a Commercial Property & Casualty Insurance Agency with a comprehensive understanding of coverages, underwriting, and rating concepts.


• Education: College degree preferred.


• Licensing: Must hold a New York State Property & Casualty insurance license or obtain one within an agreed timeframe.


• Certifications: Industry designations such as ARM, CIC, or CPCU are preferred, or a willingness to pursue further industry certifications.


• Skills:
  
  
  
  • Strong organizational and time management skills.
  
  
  • Excellent communication and interpersonal abilities.
  
  
  • Proficiency in analyzing and comparing insurance coverage options.
  
  
  • Familiarity with AMS360 workflows and document management systems.
  
  
  
  


• Physical Requirements:
  
  
  
  • Ability to sit or stand for extended periods (6-8 hours per day).
  
  
  • Frequent use of hands and fingers for typing and computer-related tasks.
  
  
  • Ability to view a computer screen for prolonged periods.
  
  
  • Ability to hear and understand speech in person and over the phone.
  
  
  
  

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