New Patient Coordinator (Waukegan)

Join Our Team as a New Patient Coordinator- Grow into an Orthodontic assistant!

Are you looking to start an exciting career in the dental field and work for a company that offers patient focused care? We are searching for friendly and organized people who have the motivation to learn new career skills. Join our team with the incredible opportunity to train and transition into an Orthodontic Assistant!

Orthodontic Experts is dedicated to quality care and orthodontic excellence, we are a

community committed to making a difference in the lives of our patients through accountability, transparency and teamwork. We currently have 29 offices in the greater Chicagoland area, Wisconsin and Indiana.

Job Description:

You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient. You will work closely with a supportive team that will foster your growth and provide you with hands-on experience and on-the-job training to help you transition into an orthodontic assistant.

Duties include but are not limited to:

• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Assisting in sterilizing equipment.
• Maintaining clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
• Participating and learning from on-the-job training for Orthodontic Assistant work.
• Participate in Marketing Events
• Other tasks as assigned.

• High School Diploma/ GED
• New Patient Coordinators should have the ability to work independently, and in a team setting.
• Computer skills
• New Patient Coordinators should have the ability to travel & transport self to other practice locations.

Working Hours/ Location:

• Monday – Wednesday 8:45am – 5:00pm
• Thursday & Friday 6:45am – 3:00pm
• 2 Saturdays per month
• Two 9:45 am to 6:00 pm shifts per month
• Full-time
• Rate of pay - $16.00 hourly
• Travel availability to Mundelein
• Upon successful transition into an Orthodontic Assistant role, pay will increase to $17.50

Benefits (for our full-time employees):

• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments