New Patient Navigator

Community Health Care is a privately owned corporation that has a 39-year history of providing our patients with the highest quality of innovative, comprehensive health care, and health care services, that are compassionate, support, personal, convenient, and cost effective. We are actively engaged in the communities that we serve and strive to recruit the finest staff possible, giving maximum support and encouragement to foster growth and pride in the organization. 

Key Responsibilities:

• Collect and verify patient information, insurance details, and health history.
• Schedule initial appointments and coordinate with office and other departments.
• Provide patients with clear information about our services, providers, and policies.
• Educate patients on what to expect as a Community Health Care patient.
• Act as a liaison between patients, providers, and administrative staff.
• Identify and address potential barriers to care (e.g., transportation, language, forms).
• Maintain accurate documentation and patient records.

Qualifications:

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Experience in a healthcare or customer service setting strongly preferred.
• Excellent communication, interpersonal, and organizational skills.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Empathetic, patient-focused, and culturally sensitive.
• Proficient with computers and electronic health records (EHR) systems. 

Benefits:

• Excellent Medical insurance
• 401(k) and Roth 401(k)
• 401(k) employer match
• Dental insurance
• Term Life Insurance
• Vision insurance
• Wellness benefits
• Paid time off 
• Personal days
• Short term disability 
• Long Term disability 
• Paid holidays
• Employee assistance program