Night Auditor

Description

HOSPITALITY STARTS HERE

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. Founded in 2009 by Steve Palmer, IRHG is passionate about redefining the hospitality industry through exceptional care for our cherished guests.

THE LOCATION...

Hotel Richemont is an intimate boutique hotel nestled in the heart of downtown Charleston, a tucked away retreat just steps from the renowned restaurants, shops, and energy of King Street. Inspired by the city’s art, history, architecture, cuisine, and natural beauty, Hotel Richemont revels in the details that make indelible memories. Through an artful blend of historic and contemporary architecture, interior design, and stylish rooms to gathering spaces and warm service, the hotel celebrates the decidedly local and unique, captivates senses and hearts, and awakens the magic inside.

AS A NIGHT AUDITOR

You will be responsible for overseeing and completing a variety of critical financial tasks, ensuring accurate accounting and efficient daily operations. This role combines aspects of accounting and guest service, requiring a detail-oriented individual with a strong sense of responsibility and a commitment to providing exceptional service.

Responsibilities:

• Balance and reconcile all daily financial transactions, including guest accounts, food and beverage outlets, and front office accounts.
• Prepare and distribute daily reports, ensuring accuracy and completeness.
• Process guest payments and ensure proper credit card and key control procedures are followed.
• Address guest inquiries and concerns promptly and professionally, providing exceptional customer service.
• Respond to guest requests such as wake-up calls and express check-out bills.
• Maintain accurate and confidential guest records, adhering to all data security protocols.
• Provide accounting support to the hotel, ensuring accurate revenue posting and daily guest ledger reconciliation.
• Collaborate effectively with other departments to ensure smooth operations and efficient guest service.
• Follow all established policies and procedures, maintaining a safe and secure work environment.

Requirements

Qualifications:

• Minimum one year of experience in a hospitality or similar environment.
• Ability to work flexible hours, including weekends and holidays.
• Strong accounting principles and attention to detail, with a proficiency in Microsoft Excel.
• Excellent communication and interpersonal skills, with the ability to build rapport with guests and colleagues.
• Ability to work independently and manage multiple tasks effectively in a fast-paced environment.
• Strong problem-solving skills and the ability to identify and resolve discrepancies.
• Excellent time management and self-supervision skills, ensuring tasks are completed on time and accurately.
• High school diploma or equivalent preferred. Additional education or training in accounting or hospitality is a plus.
• Proficiency in Microsoft Word and Outlook preferred.

Benefits:

• Competitive salary and benefits package.
• Opportunity to be part of a dynamic and growing hospitality team.
• Fast-paced and rewarding work environment.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at The Indigo Road Hospitality Group, employment is “at will” or voluntary on both the part of the employee or employer. That means employment can be terminated by either party with or without notice and/or with or without cause.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.