Night Auditor Lead

About us:

The mission of Yurbban is to bring happiness to people through project management related to the tourism sector, following these values:

• WOW!: We love originality and strive to surprise in every detail. We work from creativity, active marketing, and continuous innovation.
• CONSCIOUS: We aim to improve the world through responsibility and sustainability. We implement and collaborate on social responsibility projects to contribute actively.
• HONEST: We act ethically, making decisions consistent with our culture. We prioritize transparency in our actions and communication.
• PASSION: We give our best in every challenge, having fun when putting ideas into action.
• TEAM: We create together to achieve a shared goal where every opinion matters.
  
  We currently operate lodging and restaurants in cities like Barcelona, Madrid, Miami and Bogotá under the brands Yurbban Hotels, UMA House by Yurbban, UMA Suites, The Spot for Living and Spotty Hostels.
  
  Job Summary: As a Night Auditor, you will play a crucial role in ensuring the smooth and efficient operation of our establishment during the night shift.
  
• You will be responsible for overseeing the financial activities, guest services, and administrative tasks during the overnight hours. 
• Your attention to detail, strong organizational skills, and ability to work independently will contribute to providing exceptional service to our guests and maintaining the financial integrity of the organization.
  
  Duties and Functions:
  
• Welcome and promptly escort guests within the hotel during Night shift· Deal with all Front Office operations (check in; check out; escorting; cashier operations; guests care) according to Hyatt policies, procedures and compliance with our code of conduct· 
  
• Dealing with enquiries both over the phone, face to face and via email
• Anticipate guests needs in order to provide an exceptional and unique guest experience· 
• Handle cash and credit card payments as outlined Maintain high team focus by showing co-operation and support to all the hotel colleagues· 
• Be punctual at all times and adhere to general hotel rules strictly
• Summarizing each night's operations and listing any follow-up tasks for management.
  
  Skills and requirements:·
  
  Languages: Professional English and Spanish required. Third language will be desirable·
  Minimum experience: 3 years in hospitality industry.·
  Others: Office automation knowledge and desirable to have previously managed a PMS·
  Skills: Quality, cooperation, commitment, organization.· An intermediate to proficient understanding of Computer systems such as: Opera, GoConcierge, Nuvolo, Microsoft Word, Excel &· Outlook is preferred·
  Enter and locate work related information using computers and/or point of sale systems·
  Possess a gracious, friendly, and fun demeanor· Ability to multitask, work in a fast-paced environment and have a high level attention to detail·
  Maintain positive and productive working relationships with other employees and departments·
  Ability to work independently and to partner with others to promote an environment of teamwork·
• Must be able to stand or walk a minimum eight-hour shift.·
  Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.·
  Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.·
  Must have excellent communication skills and be able to read, write, speak and understand English.· Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations
  
  What we offer:
  Competitive salary·
  Discounts on branded products.
  Joining a young company committed to the welfare of its employees.
  Career plan within the company.·
  Training and Continuous Innovation.
  Regular afterworks, teambuildings & more.
  The Hotel will provide the required PPE. T
  Team members will be trained in the proper use and care of any assigned PPE.
  
  I HAVE READ AND UNDERSTAND THE POSITION DESCRIPTION INFORMATION AND HEREBY STATE THAT I CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION.