Nissan Warranty Administrator

We are seeking a detail-oriented and organized Nissan Warranty Administrator to join our team at Oak Ridge Nissan in Oak Ridge, TN. The ideal candidate will manage and process warranty claims, ensure compliance with Nissan standards, and support the service department by maintaining accurate records and coordinating communication between dealership and manufacturer.

Responsibilities

• Process Nissan warranty claims accurately and in a timely manner.


• Maintain and update warranty records and customer information.


• Communicate effectively with service technicians, customers, and Nissan representatives.


• Ensure compliance with Nissan warranty policies and procedures.


• Assist with audits and warranty reporting as required.

Requirements

• High school diploma or equivalent; additional education or certification is a plus.


• Previous experience in automotive warranty administration or related field preferred.


• Strong attention to detail and organizational skills.


• Excellent communication and interpersonal abilities.


• Proficient in computer applications, including MS Office, and ability to learn dealership management systems.


• Ability to work independently and as part of a team.

Benefits

• Competitive compensation package (details discussed during the interview process).


• Opportunities for professional development and training.


• Supportive work environment with a focus on teamwork.

About the Company

Oak Ridge Nissan is a premier automotive dealership located in Oak Ridge, TN, dedicated to providing exceptional customer service and quality vehicles. As part of our team, you will join a community-driven company committed to integrity, professionalism, and continuous improvement.