NJDOE Help Desk Manager 3

Client IT needs to distribute End of Life (EOL) equipment that was delayed due to the Covid pandemic. Laptops & peripherals must be deployed to align with EOL policies. We require two additional staff members for inventory
management and distribution.

Note: This role requires the resource to be onsite 5 days / week. Hours are Monday through Friday from 8 am to 4:30 pm, which includes a 30 minute lunch break

Note2: This is a temporary role to help IT to migrate end of life hardware to new hardware. There will probably not be an extension.

Job duties and responsibilities include:
- Hardware inventory management
- Equipment imaging
- Software installation

- Rollout equipment

- User migration

- Hardware/software troubleshooting and maintenance

- Other duties as assigned by supervisor

- Knowledge of PC/Laptop hardware, MFD (Client
preferably), Windows 10/11 OS, Microsoft Office suite desktop
pplications, MS365 web applications, SCCM imaging technologies,
communication skills.
RELEVANT WORK EXPERIENCE: 3-4 yrs.