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NOC Support Services Specialist

Job Description - NOC Support Services Specialist

Company Description

Our goal is to place individuals and families in permanent, stable housing and provide the needed tools and support to develop self-sufficiency. Equitable Social Solutions impacts lives by creating tailored solutions for each person we serve in order to break the cycles of generational poverty and chronic homelessness.

Job Description

- Coordinate resources and care for persons enrolled in program

- Manages the provision of individual client services, ensuring client's needs are met

- Intervenes and problem solves issues if outcomes/goals and service delivery are not being met according to program goals and established timelines

- Develops client's initial intake, progress and discharge reports; tracking and documenting status of person served

- Schedules/facilitates interdisciplinary case conferences with all community partners, funders and family members

- Arranges for provision of necessary equipment to enable achievement of agreed upon functional goals

- Participates in Program Evaluation, Quality Assurance

- Maintains the highest standard of professional conduct in relation to information that is confidential in nature.

- Shares information only when the recipient's right to access is clearly established and the sharing of such information is clearly in the best interest of the person served

- Adheres to and participates in Company's mandatory Health Insurance Portability Accountability Act (HIPAA) privacy program/practices and Business Ethics and Compliance programs/practices

- Attends, participates in and/or conducts internal staff development programs, obtain continuing education as required by Company policy and regulations.

- Performs other duties assigned

Qualifications

- Prior experience in a 24-hour care facility preferred

- Bachelor's degree or equivalent experience preferred

- Demonstrated crisis management ability

- Demonstrates effective and professional interpersonal, verbal, and written communications skills

- Strong computer software (Microsoft Office) and data entry skills

- Able to work independently and part of a team

- Organized and able to function under minimal supervision

- Has reliable transportation and is able to travel to/from multiple assignments/locations on a daily basis.

- Availability to work overnight shift 11pm - 7:30am

Additional Information

All your information will be kept confidential according to EEO guidelines.

$22 hourly

At Equitable Social Solutions®, we empower individuals and families through supports that inspire long-term stability and success​. We work with our partners to uplift individuals, families and communities impacting lives by creating tailored solutions for each person we serve in order to break the cycles of generational poverty and chronic homelessness.

When you join Equitable Social Solutions, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equitable Social Solutions, we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect.  Equitable Social Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

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