Non-Certified Medical Assistant - SVOA -PRN

Reports to Medical Office Manager. Performs duties as assigned to CMA responsibilities, communication, and receptionist, secretarial and operational duties. Accurately performs and documents assigned duties under the direction and supervision of the physician in accordance with the medical model of care as provided by the State Board of Nursing

Initiates implementation of processes and|or has access to all operational components of the office as required by daily operations

Access to operational components of a practice includes access to physician’s office, medical records, medical supplies and locked drug closets|refrigerators.

Education, Licensure/Certification:

• Successful completion of a Medical Assistant Program and certification exam within 12 months of hire

• Certification or registration through Medical Assistant Association within 12 months of hire

• Current CPR certification

Experience:

• Previous physician office experience preferred

Job Duties:

Assist physician with patient exam when necessary and complete procedures/tests as required.

Assist physician as requested to promote quality of care.

Timely, efficiently and accurately participates in oral and written communication with patients and staff.

Participates in maintaining operational flow in daily work.

• Is observed to be knowledgeable of process and operational flow.


• Is observed to follow process in daily activity.


• Is observed to be effective in carrying out operational duties.


• Is observed to participate in open discussion where process and operational flow is discussed.

Appropriately handles inquiries and takes command of the situation to direct the course of events.

• Is observed to be effective in this role.


• Is recognized by patients and staff as a resource in time of need.

Greets patient, family and visitors in a cordial manner

Willingly and efficiently participates in performing secretarial duties as assigned

Acquires a knowledge of and practices Universal Precautions.

• Maintains lab and exam rooms as required.


• Provides patient care as directed.


• Prepares patients in a timely manner.


• Assists physician as required.


• Provides patient continuum of care as directed.


• Assists physician as requested.


• Follows Universal Precautions.

Ability to communicate data reflective of the patient status and interpret the information needed to identify each patient’s requirement relative to his/her age specific needs as they relate to the staff position.

• No breeches in confidentiality.


• Maintains patient privacy.


• Observed to have successful patient encounters.


• Knowledge observed by staff.

Assumes leadership role in absence of senior staff.

• Is observed participating in personnel and practice development.


• Assumes a leadership role.

Assumes responsibility for personnel development, identification, developmental needs and initiates or identifies activities for formally develop skills.

Communicates effectively with all age groups

Initiates implementation of processes as required in daily practice

Knowledgeable about practice process as it relates to patient and staff communication

Knowledgeable of secretarial activities associated with the practice process

Maintains a knowledge of practice processes

Observes the outcome of process and identifies problem and recommends alternative

Participates in educational and training programs as presented

Participates in implementing of practice processes in work

Participates in staff meetings

Performs duties in an orderly manner

• Is observed to make good use of time.


• Produces accurate work.


• Is observed to be perceptive of practice needs and tasks to be performed.


• Willingly participates in performing tasks.

Place patient in exam room and prepare patient for exam and obtain necessary data

Prepares exam rooms ready to receive patients

Prepares lab for daily operations by maintaining a clean and orderly environment

Provides continuum of care for patients based on physician order

Provides patient education and instruction based on physician order

Receive patients and perform phlebotomy according to established policies and procedures

Recognizes special needs of patient and patient’s family

Ability to meet physical and mental requirements of the position in a fast paced physician practice

Ability to perform designated duties

Appropriately answers questions and provides information and assistance

Performs waived testing according to the Augusta Health Policy and Procedure

General office housekeeping duties may be required to keep the office presentable for daily operations

 Some benefits of working at Augusta Health include: 

•  Generous paid time off to promote work life balance


• Competitive Pay


• Retirement Plan


• Medical, Dental, and Vision Benefits


• Free onsite parking


• Tuition reimbursement


• Onsite childcare

 Company Information:

 Augusta Health is a mission-driven, independent, nonprofit, community health system located in Fishersville Virginia in Virginia’s scenic Shenandoah Valley. Augusta Health offers a full continuum of inpatient and outpatient services which includes Augusta Medical Center a 255 bed inpatient facility and Augusta Medical Group which is comprised of 40 practice locations and four urgent care locations.

  Equal Opportunity:

 Augusta Health recruits, hires and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.