Non-Clinical Pre-Admission Coordinator - Revo Health

The Non-Clinical Pre-Admission Coordinator position is responsible for coordination of all non-clinical pre-operative phone calls for all surgical patients prior to day of admission.

This is a full-time role, Monday - Friday 8:00 AM - 4:30 PM out of our Edina Specialty Surgery Center.

Revo Health is a professional services company that partners with multiple healthcare groups to deliver exceptional patient care. This position will be employed through Revo Health, working closely with Infinite Health Collaborative (i-Health) and its operating divisions.

Essential Functions:

• Responsible for all pre-operative phone calls to all surgical patients.


• Responsible for verifying patient surgery date, time, expected arrival time


• Delivers NPO instructions as per ASC Anesthesia guidelines.


• Responsible for providing appropriate admission requirements/instructions.


• Responsible for coordinating with the Scheduling team to communicate all arrival time changes to surgical patients.


• Responsible for verifying patient information into Practice Management system prior to surgery


• Responsible for answering phone in a courteous and professional manner.


• Responsible for properly handling PHI.


• Manage and retrieve history and physical (H&Ps) process for surgery patients.


• Accountable to reporting occurrences through the center’s established occurrence reporting process related to employee and/or patient/visitor events.


• Fosters the developmental and educational process of self, colleagues, orientees and students (includes functioning as a preceptor as needed).


• Participates in acceptable continuing education, fostering career and skill development including meeting departmental continuing education requirements.


• Assists in managing controllable costs by the proper, non-wasteful use of Surgery Center resources.


• Actively participates in Quality projects, as applicable.


• Contributes personally to the “team oriented” environment by demonstrating cooperative, constructive, problem-solving interaction with all Surgery Center employees.

Any and all other duties as assigned including those assigned to Patient Services Representative (see Patient Services Representative Job Description) and Surgery Scheduler (see Surgery Scheduler Job Description).

Education and Experience Requirements:

• High School diploma/GED or equivalent


• Medical terminology preferred


• Two years’ experience in related field, preferred


• Special Skills: Strong interpersonal skills necessary. Strong writing skills and word processing skills necessary.

Benefits & Compensation: 

• Actual starting pay will vary based on education, skills, and experience. 


• We offer a comprehensive benefits package - to learn more click here.
  
  
  
  • Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
  
  
  • All employees, regardless of hours, are eligible for 401(k) with Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.
  
  
  
  

Working Conditions:

• Frequently lift up to 50 pounds independently and occasionally up to 100 pounds with assistance.


• Requires the ability to stand, walk, bend, and move continuously throughout the shift.


• Must be able to frequently perform physical activities such as pushing, pulling, and reaching.


• Visual acuity to read electronic and paper documents.


• Auditory ability to participate in phone or video calls clearly.


• Manual dexterity to operate standard office equipment (e.g., computer, phone, printer).

Setting:

• Surgery Center

Essential Requirements:

Ability to:

• Comply with company policies, procedures, practices and business ethics guidelines.


• Complete job required training.


• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)


• Demonstrate prompt and reliable attendance


• Work in the clinic, office or surgery center during business hours 


• Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required


• Frequent lifting and/or moving up to 25 pounds with occasional lifting and moving of a maximum of 50 pounds may be required


• Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines


• Communicate and interact in a respectful and professional manner


• Prioritize workload while being flexible to meet the expectations of the daily operations


• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions


• Understand and execute a variety of instructions


• Effectively operate equipment and communicate on and operate the phone system


• Work independently with minimal supervision


• Travel to other work locations, if required

Notes 

• Revo/ i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Applicants or employees who wish to request an accommodation may do so by emailing [email protected]. For more information, please review the Know Your Rights notice from the U.S. Equal Employment Opportunity Commission.


• We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees/employee-rights-and-responsibilities


• Please note: This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Revo/ i-Health reserves the right to modify job duties or descriptions at any time, with or without notice, in accordance with applicable laws.