The North America Transportation Manager owns the execution, performance, and continuous improvement of WireCo’s North American transportation operations, supporting entities in the United States and Mexico and associated domestic, cross-border, and international freight movements. This role is responsible for delivering safe, reliable, compliant, and cost-effective transportation that supports customer commitments and operational requirements.
The Manager is accountable for transportation budgets, carrier procurement and performance, freight planning, transportation systems, and inbound and outbound freight execution. This position leads the team responsible for daily transportation operations, export bookings, shipping documentation, and transportation compliance.
Working closely with manufacturing, distribution, supply chain, commercial, and finance teams, the Manager translates business priorities into transportation plans, owns service and cost results, and develops the people, processes, and systems needed to improve regional performance.
The North America Transportation Manager must exhibit and proactively motivate the behaviors of the WireCo Business System (WBS):
- Teamwork - welcomes an environment of inclusiveness and healthy debate that reflects our team’s strength
- Accountable – celebrates our successes, learn from failures, avoid excuses, and own the outcomes of our efforts
- Self-Aware – demonstrates an understanding of our strengths and needs, considering how our actions impact others
- Noble Intent – acts in the interests of others, approaching our work with integrity to ensure the best outcome
- Determined – takes initiative, share ideas and find solutions to win and achieve our goals
- Transparent – promotes open and honest communication and constructive feedback for clarity and truth
- Curious – seeks knowledge and outside input to test our way of thinking, challenging the status quo
Duties & Responsibilities
- Own transportation planning and execution. Develop and execute transportation plans that align carrier capacity, shipping requirements, service expectations, and cost with business priorities. Be accountable for daily inbound and outbound freight performance across domestic, cross-border, and international movements supporting the region.
- Own transportation financial performance. Develop and manage transportation budgets, forecasts, and cost-reduction plans. Monitor spending, explain variances, and implement actions that improve freight expense, cost to serve, and freight as a percentage of sales.
- Own carrier procurement and routing. Lead carrier sourcing, rate negotiations, quarterly U.S. domestic and annual cross-border bid events, lane optimization, carrier onboarding, and routing guide management. Balance cost competitiveness, capacity availability, and service reliability.
- Be accountable for transportation service performance. Establish and monitor key performance indicators for on-time pickup and delivery, transit time, freight damage, capacity acceptance, and cost. Own corrective actions and sustained improvement when performance falls below expectations.
- Own carrier and logistics partner relationships. Maintain carrier scorecards, conduct quarterly business reviews, and manage escalations. Hold carriers, brokers, and third-party logistics providers accountable for service, safety, compliance, and financial commitments.
- Be responsible for transportation and trade compliance. Manage export bookings, shipping documentation, customs processes, and applicable trade requirements. Maintain controls and clear responsibilities among internal teams, customs brokers, and logistics partners to support accurate documentation, recordkeeping, and timely issue resolution.
- Own transportation contingency planning. Monitor capacity constraints, border delays, port congestion, labor disruptions, and other transportation risks. Develop alternative shipping arrangements and coordinate responses that protect customer service and operational continuity.
- Be responsible for cross-functional transportation coordination. Partner with customer care, fulfillment, supply planning, commercial teams, plant operations, and distribution centers to align forecasts, production schedules, shipping priorities, carrier capacity, and customer delivery requirements. Resolve competing priorities and escalate issues with recommended solutions.
- Own transportation continuous improvement. Identify and execute initiatives that strengthen daily operations, improve service, and reduce avoidable costs. Use freight analytics, root-cause analysis, and standard work to eliminate recurring issues and measure results.
- Own transportation systems usage and data accuracy. Drive effective use of the Transportation Management System (TMS), reporting tools, and related enterprise systems. Partner with IT to resolve issues, implement enhancements, automate processes, and improve data quality and system adoption.
- Be accountable for freight payment and recovery processes. Manage freight audit and payment accuracy, accessorial charges, invoice disputes, and claims. Partner with Finance to support timely reconciliation, accurate reporting, and recovery of amounts owed.
- Own transportation performance reporting. Maintain dashboards and reporting routines that provide visibility into service, cost, capacity, compliance, and improvement results. Communicate trends, risks, and recommended actions to leadership.
- Own team performance and development. Set clear expectations, assign responsibilities, coach team members, and manage performance. Develop team capabilities and provide training to plant and distribution center partners on transportation processes, compliance, systems, and best practices.
- Be responsible for supporting global transportation initiatives. Contribute North American operational insights to network planning, supplier benchmarking, sustainability initiatives, and the standardization of transportation practices. Implement regional actions that support broader transportation priorities.
- Perform other duties as assigned.