Norwalk Energy Branch Manager

SUMMARY: Direct and coordinate the daily operations of the Norwalk and Bucyrus branches. Work closely with the central dispatcher and administrative staff to keep the division running effectively, smoothly and efficiently while maintaining a high level of safety performance and customer service.  

PRIMARY RESPONSIBILITIES:

• Responsible for overseeing the daily operations at the Norwalk and Bucyrus branches.
• Ensure that Sunrise’s culture of “Customer First” is part of the location’s daily tasks. 
• Ensure that all delivery and service trucks are scheduled routinely for maintenance and accurate records are kept.
• Ensure that the propane and liquid fuel bulk plants are maintained and in compliance. These locations include Norwalk, Bucyrus and several satellite plants in the service area.
• Maintain inventories of energy products and equipment for the Norwalk and Bucyrus branches.
• Work with the sales team to ensure that product and equipment price sheets are current.
• Ensure employees adhere to company policies and regulation.
• Ensure branch appearance, assets and safety is kept to the highest level.
• Responsible for hiring, training and coaching team members for safely distributing products to our customers while maintaining an efficient staff.
• Ensure employees work hours are suitable for work load.
• Oversee petroleum and propane delivery as well as the propane service technicians.      
• Resolve customer issues that relate to any service provided to include delivery or quality of products.
• Provide excellent customer service at all levels of interaction to include in person, phone or email.

SECONDARY RESPONSIBILITIES:

· Assist the Regional Operations Manager with preparing the annual budget.

· Coordinate the purchasing of new trucks and equipment with the Regional Operations Manager.

· Coordinate with other Sunrise branches to share labor when necessary to meet our customers’ needs.

· All other duties as assigned.

SPECIAL SKILLS OR KNOWLEDGE REQUIRED

· Ability to create an environment that focuses on employee development and engagement. 

· Foster an atmosphere of continuous improvement to help identify opportunities to better service our customers and improve efficiency. 

· Must obtain a class B CDL with tanker and hazmat endorsements.

· Computer skills with experience in Microsoft Word, Excel and Outlook.

· Prior experience working with propane, fuels and related equipment is a plus.

Physical Requirements:

· Ability to read and count

· Must be able to lift 50 lbs.

DISCLAIMER

The job description is not intended to cover or describe all tasks, duties and responsibilities the employee may be required to be asked to perform. Sunrise Cooperative retains the right to change or add new tasks, duties and responsibilities at any time, with or without notice to the employee.

WORK AUTHORIZATION

Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.

AAP/EEO STATEMENT

Sunrise Cooperative provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Sunrise Cooperative complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Sunrise Cooperative expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Sunrise Cooperative’s employees to perform their job duties may result in discipline up to and including termination.

Potential hire will be required to pass a pre-employment drug screen.