**NOW HIRING** Guest Relations Specialist at Sunflower Beach Resort!!

Description

Description

Answer calls, emails, texts from guests inquiring about booking a property or renting golf carts. Take and enter reservations/cancelations into Streamline system. Handle request and complaints from guests and owners in a timely manner. Be able to de-escalate issues and problem solve. Will have to communicate effectively with housekeeping, maintenance and all other internal teams & departments.

Experience with Streamline Property Management Software is not required but a plus.

Past experience in guest relations is not required but a plus.

Starting pay is based on industry experience.

Requirements

Must be able to work weekends and holidays when needed

A+ Customer Service skills

Prior experience in hospitality a plus

Streamline experience a plus but not required

Computer literate

Quick learner

Great communication skills

Organizational skills

Problem solving