Nurse Manager

At HealthFirst Family Care Center, we believe in more than just healthcare—we believe in people.

Through dedication, respect, and compassion for our patients and one another, we aim to inspire hope and advance the health and well-being of our patients, community, and staff. We’re proud to have been named Business NH Magazine’s 2024 Healthcare Business of the Year—a recognition that reflects our commitment to excellence, innovation, and the incredible team that makes it all possible. If you’re looking to bring your leadership skills to a mission-driven team that values collaboration, inclusion, and heart, we’d love to meet you.

Who You Are

You’re a dynamic nurse leader with a passion for patient-centered care and team development. You hold a current, unrestricted New Hampshire RN license, a Bachelor of Nursing degree, and BLS certification. With 4+ years of supervisory experience, you know how to balance clinical expertise with strong leadership, communication, and mentoring skills.

You thrive in a fast-paced environment and are equally comfortable rolling up your sleeves to provide direct patient care or stepping back to manage projects, budgets, and performance metrics. Experienced in primary care, ambulatory, or FQHC settings, you understand the importance of evidence-based practices, compliance, and quality improvement. Most importantly, you bring positivity, problem-solving, and a commitment to helping your team—and your patients—succeed.

Who We Are

HealthFirst Family Care Center is a Federally Qualified Health Center serving 29 rural townships across New Hampshire. From primary care and behavioral health to substance use disorder treatment and supportive services, we are dedicated to improving the health of our communities. We proudly advocate for patients who have historically faced barriers to care and are committed to building a culture of equity, inclusion, and respect.

When you join HealthFirst, you become part of a collaborative, award-winning team that believes in lifting each other up, celebrating wins big and small, and making a real difference in people’s lives every day.

The Role

As Nurse Manager, you’ll lead and support our nursing team to ensure the delivery of efficient, high-quality, patient-centered care. You’ll mentor and develop staff, coordinate schedules, oversee compliance and competencies, and help implement quality improvement strategies. You’ll work closely with clinicians, medical assistants, and leadership to keep daily operations running smoothly while advancing long-term clinical programs and initiatives.

What You’ll Do

• Oversee the overall operational accountability of the Clinical Department 
• Supervise, train, and evaluate nursing staff 
• Coordinate monthly nursing and MA clinical schedules in collaboration with the MA Lead and Site Manager 
• Manage staff coverage, including callouts and vacation schedules 
• Facilitate monthly Nurse and MA Meetings, and Clinical Team Meetings, in collaboration with the MA Leads and Chief Medical Officer 
• Ensure completion of annual lab competencies for Nurses and Medical Assistants 
• Coordinate nursing efforts to ensure effective and efficient patient care, adhering to evidence-based practices and nursing standards 
• Provide feedback, mentoring, leadership, and guidance to all clinical staff 
• Develop strategies and best practices for quality improvement in support of strategic goals, clinical operations, and programs, in conjunction with Senior Leadership 
• Facilitate the implementation of new clinical programs and procedures resulting from grants and/or changes to federal and state requirements 
• Oversee the development and maintenance of written policies and procedures to guide daily operations of the Clinical Department and maintain efficient patient flow 
• Research and implement clinical processes involving third parties as fiscally appropriate 
• Facilitate the creation and maintenance of care management systems to identify and track patients requiring chronic disease care management and high utilizers of healthcare systems 
• Coordinate education programs and training for the professional development of staff 
• Oversee vaccine management, including ordering, storage, administration, and compliance with regulatory requirements 
• Oversee chronic care management with third-party partners to ensure performance, sustainability, and financial management 
• Collaborate with the Population Health Manager, Director of Patient Services, and Chief Medical Officer to support clinical quality improvement initiatives related to indicators, productivity, patient satisfaction, and customer service 
• Engage in provider relations to influence and improve clinical quality measures and metric performance 
• Participate on the Life Safety and Risk Management Committee; implement and manage programs, platforms, and trainings based on committee recommendations 
• Research and implement evidence-based practices in collaboration with clinical and quality staff 
• Ensure licensed clinical staff (RN, LPN, LNA, CMA, RMA) work within their scope of practice 
• Participate in the development and evaluation of department budgets to ensure fiscal responsibility
   

• Current, unrestricted New Hampshire Registered Nursing (RN) license
• Bachelors of Nursing required
• 4+ years supervisory experience
• Maintain licensure for nursing status through ongoing professional education and professional development
• BLS certification, current or ability to renew before employment begins