Nurse Manager

Reporting to the Director of Lindley Health, the Nurse Manager is a key healthcare professional and clinical leader responsible for overseeing daily clinical operations, nursing personnel, and student patient care at Washington and Lee University’s Lindley Center for Student Wellness. The Nurse Manager ensures high-quality, student-centered ambulatory care, directs nursing assessments and therapeutic interventions, and manages clinical scheduling and compliance.

The Nurse Manager fosters a collaborative, multidisciplinary environment within Lindley Health and Lindley Counseling, supporting the overarching mission of Student Affairs and the University. This is a full-time, 10-month, exempt-level, on-site position.

Washington and Lee University actively promotes a dynamic and welcoming environment that allows students and employees of multiple backgrounds and perspectives to learn, work, and thrive together. Successful candidates will contribute to that environment and exhibit potential for excellence in their areas of expertise.

Learn more about what makes Washington and Lee University a great place to work and live at jobs.wlu.edu.

Essential Functions

• Supervises, mentors, and supports the day-to-day performance of full-time, part-time, and wage clinical staff, including Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Certified Nursing Assistants (CNAs), and Medical Assistants (MAs).

• Collaborates with leadership to establish monthly and daily clinical staffing schedules, adjusting them dynamically based on patient flow and clinical demand.

• Manages recruitment, onboarding, and continuous professional development programs (e.g., clinical skills updates, CPR, OSHA, and infection control guidelines) for nursing personnel.

• Communicates performance expectations effectively, conducts timely evaluations, addresses employee concerns, and utilizes coaching to promote accountability and team engagement.

• Opens the clinic daily, facilitates morning huddles, coordinates room assignments, and manages staff call-outs to ensure an orderly flow of patients.

• Develops and implements programs addressing continuous quality improvement, peer reviews, charting audits, and overall clinical efficiency.

• Evaluates, develops, and implements clinical unit policies, procedures, and medical protocols while ensuring strict compliance with state, federal, HIPAA, and FERPA guidelines.

• Oversees the clinical supply and medication inventory, ensuring proper ordering and reconciliation of clinical equipment within the operational budget.

• Maintains advanced proficiency in the Electronic Medical Record (EMR) system, serving as the primary resource for clinical documentation standards and staff EMR training.

• Delivers hands-on ambulatory nursing care, applying advanced clinical skills to evaluate vital signs, perform therapeutic intervention, and triage patients.

• Synthesizes information from patients’ EMR files to determine care priorities and collaborates closely with the University Physician, Physician Assistant, Nurse Practitioner, Dietitian, and Counselors to facilitate seamless multidisciplinary care.

• Utilizes frequent application of crisis management skills when working with students at risk, displaying the maturity and empathy required to support a diverse student body.

• Participates actively in leadership meetings and committees, serving as a representative to broader university-wide or Student Affairs initiatives.

• Performs other related duties as assigned.

Minimum Qualifications

• Bachelor of Science in Nursing (BSN) from an accredited nursing program.

• License to practice as a Registered Nurse (RN) in the Commonwealth of Virginia (or a valid Multi-state Compact License) required at the time of hire.

• Current American Heart Association (AHA) Health Care Provider BLS/CPR certification.

• 3 years of progressively responsible clinical nursing experience.

• Proficiency in adult/adolescent ambulatory care, phone triage, EMR systems, immunization tracking, and standard clinical procedures (e.g., phlebotomy, injections).

• Exceptional verbal and written communication skills; ability to maintain a professional, welcoming, and efficient atmosphere under fast-paced conditions.

• Demonstrated lead, charge nurse, or supervisory experience involving staff scheduling, workflow coordination, and performance feedback is preferred.

Application Instructions

Review of applications will begin on July 1 and continue until the position is filled.  Required materials include:

• Cover letter

• Resume

• Names and contact information for three professional references

Application instructions for internal and external candidates can be found at https://www.wlu.edu/employment-opportunities/jobs-at-w-l.

Minimum Pay:

$78,900.00 - Pay Commensurate with Experience

Physical Requirements:

• Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.

• Grasping: Applying pressure to an object with the fingers and palm.

• Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.

• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

• Standing: Remaining upright on the feet, particularly for sustained periods of time.

• Crouching: Bending the body downward and forward by bending leg and spine.

• Reaching: Extending hand(s) and arm(s) in any direction.

• Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.

• Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.

• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.

Working Conditions: The worker is exposed to infectious diseases.

Types of Work: Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

Exempt, Full Time, Benefit Eligible

Washington and Lee is an Equal Opportunity Employer seeking candidates committed to high standards of scholarship, performance, professionalism, and to a welcoming campus community. Job description requirements are representative, but not all‐inclusive of the knowledge, skill, and abilities needed to successfully perform this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.