Nursing Assistant - PRN Sat 7A-7P Sun 7P-7A

CUMBERLAND HEIGHTS

We are looking for you! Do you want to be a part of the team that transforms lives? Cumberland Heights is more than a campus on 177 acres, it’s a community. Our mission is providing the highest quality care possible for persons and families who are at risk for or who are suffering from the disease of chemical dependency. Treatment encompasses the physical, mental, emotional, and spiritual dimensions of recovery by offering a safe, loving and healing environment, combining professional excellence and the principles of the Twelve Steps.

The Medical Assistant supports Cumberland Heights’ mission of providing the highest quality care possible in a cost-effective manner for persons and families who are at risk for or who are suffering from the disease of chemical dependency. Treatment encompasses the physical, mental, emotional and spiritual dimensions of recovery by offering a safe, loving and healing environment, combining professional excellence and the principles of the Twelve Steps.

POSITION SUMMARY

The Medical Assistant provides assistance to physicians and licensed nursing staff in the delivery of direct patient care services. The Medical Assistant reports to the Charge Nurse and/or the Nursing Shift Supervisor.

PRIMARY DUTIES AND RESPONSIBILITIES include some or all of the following:

1. Performs vital signs (blood pressure, pulse, respirations, temperature) as directed.
2. Assists with admissions as directed, including but not limited to, bed assignments, search of patient belongings, unit orientation, photograph and name badge, etc.
3. Assists with laboratory specimen collection and processing, including phlebotomy 
4. Assists physician with examinations as directed.
5. Assists with care of detoxification patients as directed, including but not limited to, activities of daily living (eating, bathing, ambulating, eliminating, etc.).
6. Assists with treatments as directed, including but not limited to, cold packs, heating pads, simple bandages, etc.
7. Assists Director of Nursing or designee with inventory and ordering of supplies as directed, including getting food supplies from Food Services as need.
8. Documents activities in clinical record per established policies and procedures.
9. Attends team and shift report as directed.
10. Assists patients, families, and visitors in a multitude of requests, including but not limited to, questions regarding program guidelines and services, schedules, and campus locations.
11. Acts as First Responder in all emergency management drills and alarms at the residential site.
12. Assists in urgent and emergency medical triage, including First Aid and CPR, as directed.
13. Communicates with a variety of clinical, support, and administrative staff throughout the facility to effectively provide a smooth continuum of care for patients.
14. Responds therapeutically to patients in crisis, referring to nursing and counseling staff as appropriate.
15. Ensures that a welcoming, safe and healing environment is maintained for each patient and family throughout the continuum of care.
16. Recommends ways to improve the quality and delivery of services.
17. Maintains confidentiality of company and patient information.
18. Reacts productively to change.
19. Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

None

• High school diploma or GED is required
• Minimum of one (1) year experience in healthcare setting required; behavioral healthcare experience strongly preferred
• Phlebotomy skills and/or ability to be trained
• Intermediate computer skills including Microsoft (Outlook, Word and Excel)
• Ability to quickly learn and use various medical and clinical software
• Familiarity with addiction, common signs and symptoms of withdrawal strongly preferred
• Excellent interpersonal skills to respond supportively and calmly to people in crisis and under the influence of mood altering substances
• Ability to problem-solve, analyze, and interpret information.
• Excellent organizational skills with the ability to adapt to changing circumstances and patient needs in a fast-paced environment.
• Ability to analyze complex situations and make crucial decisions while also knowing when consultation is needed.
• Ability to be open and culturally sensitive to a wide variety of patients’ experiences.
• Knowledge of and ability to apply information regarding cultural/age/population specific characteristics to patient care. 
• Excellent written and oral communication skills with the ability to effectively speak, read and write in English.
• Ability to work effectively within a team setting; interact with patients and co-workers in a collaborative and courteous manner while providing guidance, instruction, and/or training.
• Reacts productively to change.
• Ability to deescalate a person in crisis in a calm and supportive manner; work calmly and professionally in stressful situations and ally with people in crisis.
• If recovering, two (2) years of verifiable abstinence required; active participation in a twelve-step program preferred.

WORK ENVIRONMENT:

• Position is on a campus setting that involves walking outside to various buildings and everyday risks or discomforts requiring normal safety precautions. 
• Position requires frequent contact with people in crisis, including those who are emotionally volatile and may require additional safety precautions.
• May perform CPR/First Aid as needed (being certified or eligible is required)
• Position is subject to long hours and varying shifts, including weekends as well as staying overnight for inclement weather as part of critical staffing, along with some travel to other off-site Cumberland Heights facilities/campus
• Ability to lift up to 30lbs and/or push pull up to 100lbs; move around campus on uneven and rural terrain.
• Ability to speak, hear, see, sit, walk, stand, balance, stoop, kneel, reach, and use fine/gross motor skills.