Nursing Operations Coordinator

The Jewish Home of CNY is looking for a Nursing Coordinator with exceptional organizational skills along with the ability to work in a fast paced environment. 

Essential Duties and Responsibilities

Administrative Operations

• Provides comprehensive administrative support to Nursing Administration.


• Coordinates departmental communications and serves as an administrative resource for staff, vendors, physicians, consultants, and outside agencies.


• Answers telephones, routes calls, responds to routine inquiries, and ensures timely communication.


• Maintains department forms


• Assists with departmental projects and operational initiatives as assigned.


• Maintains departmental filing systems, both electronic and paper.


• Coordinates document retention and records management in accordance with facility policies.

Customer Service

• Provides professional customer service to residents, families, visitors, physicians, consultants, vendors, and employees.


• Maintains confidentiality of all resident, employee, and organizational information.


• Demonstrates professionalism, discretion, and sound judgment in all communications.

Qualifications

• High School Diploma or GED.


• Minimum of three years of progressively responsible administrative experience.


• Strong computer proficiency including Microsoft Office Suite.


• Excellent written and verbal communication skills.


• Demonstrated organizational and project coordination skills.

Preferred

• Associate's or Bachelor's degree in Business Administration, Healthcare Administration, Public Administration, or related field.


• Experience in healthcare administration, long-term care, or hospital operations.


• Experience with Electronic Medical Records (EMR).


• Knowledge of CMS and NYSDOH regulatory requirements.


• Experience supporting executive or departmental leadership.

Physical Requirements

• Frequent sitting, standing, walking, bending, reaching, and occasional lifting of up to 25 pounds.


• Ability to operate computers, office equipment, and communication devices.


• Ability to travel throughout the facility as operational needs require.