Nursing Services Technician/ Patient Care Technician

This is a PRN Position

Compensation Range: $17.99 to $23.99

Position Classification:  Non-exempt

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

Supervisory-Specific Performance Expectations, Duties, and Responsibilities:

• N/A

Position-Specific Performance Expectations, Duties, and Responsibilities:

• Greets patients and


• Facilitates communication within the unit and


• Assists the healthcare team in accurately maintaining patient medical


• Assumes responsibility and accountability for facilitating, communicating, and collaborating with the team to meet the physical and emotional needs to the patient.


• Assists physicians and nurses and/or performs technical procedures delegated within the scope of


• Utilize critical treatment skills such as phlebotomy, wound irrigation and dressing, EKGs, specimen


• Nursing Services Technician will work through a competency list to include patient care tech skills, documentation, and all treatments or procedures listed above upon orientation to position.


• Observes and reports any changes in patient condition or behavior to the RN or


• Assists with patient flow and keeping the department and patient rooms clean, stocked, and


• Performs clerical duties including admission orders, filling out appropriate forms, arranging for patient transfers, and communicating with interdisciplinary teams.


• Answers the telephone in a polite manner and communicates information to the appropriate personnel or family.


• Directs calls to the appropriate person/department.


• Documents accurately and consciously the needs of the


• Communicates clearly, honestly, appropriately, and in a timely manner with patients, families, and care team members.


• Completes documentation with accuracy according to facility


• Requires critical thinking skills, decisive judgement, and the ability to work with minimal supervision in a fast-paced environment.


• Respects the confidentiality of patient information and adheres to HIPAA and facility


• Demonstrates caring attitudes and behaviors to develop therapeutic


• Demonstrates respect, equity, and empathy in actions and interactions with culturally diverse and vulnerable


• Demonstrates knowledge of facility safety


• Performs other duties as assigned.

Organization-Specific Performance Expectations, Duties, and Responsibilities:

• Demonstrates 100% commitment to performance in accordance with the CHOICE values of MRH and representing the organization in a positive and professional manner.


• Establishes and maintains effective verbal and written communication and good working relationships with all patients, staff, and vendors.


• Adheres to MRH attire/dress code per policies and procedures.


• Utilizes initiative; strives to maintain a steady level of productivity; self-motivated; and manages activity and time.


• Completes annual education, training, in-service, and licensure/certification requirements; and attends departmental and organizational staff meetings or reads meeting minutes.


• Maintains patient confidentiality at all times.


• Reports to work on time as scheduled; completes work within designated timeframes.


• Actively participates in departmental and organizational performance improvement and continuous quality improvement activities.


• Strives to uphold regulatory requirements to ensure continual compliance with departmental, hospital, state, and federal regulations and policies.


• Follows policies and procedures for infection control, safety, and risk management to ensure a safe environment for patients, the public, and staff.

QUALIFICATIONS:

Minimum Requirements:

• Must be at least 16 years of age (21 for driving positions with a valid driver’s license).


• Must be able to legally work in the United States.


• Must be able to pass a background check.


• Must be able to pass a drug screen and breath alcohol test (if applicable).


• Must complete employee health meeting.

Required Education/Licensure/Certification:

• High School Diploma or equivalent


• Licensed Practice Nurse License, Certified Nursing Aid License, EMT, or Medical Assistant preferred and license must be unencumbered.


• Current BLS certification (or must be obtained within 90 days).

Experience:                                                                         

• Clerical experience


• Clinical bedside experience