Nutrition Resource Manager

The Nutrition Resource Manager (NRM) is responsible for meeting objectives to provide safe, nutritious food and nutrition education as well as the operations of the Farm Market program across FeedMore WNY's (FM) service area. The NRM performs a significant role in developing, coordinating and implementing the New York State Hunger Prevention Nutrition Assistance Program (HPNAP) initiatives in nutrition and food resource management. The NRM will be responsible for the administrative, procurement, scheduling, relationship management of the Farm Market operations while serving as liaison between the Programs and the Finance teams.

RESPONSIBILITIES:

Nutrition Education

• Provides timely daily customer service to partner agencies, including support for training and other requests.
• Supervises the Community Nutrition Education staff and program.
• Documents and reconciles all HPNAP Food Grant activity and participates as an active member on its committee(s)
• Administers the HPNAP Food Safety and Sanitation and Client Choice Project.
• Provides education and technical assistance to emergency food relief organizations focusing on nutrition, food safety, use of FM products/services, resource management to ensure quality, cost-effective food is available to clients in need.
• Provides technical nutrition assistance to FM Food Committee; actively assists product procurement team plan purchases.
• Evaluates foods for compliance with HPNAP nutrition policies, safety, value, storage life, handling, use, and cultural relevance.
• Performs at least five (5) HPNAP site visits monthly and performs HPNAP nutritional analysis of meals and pantry packages.
• Participates in emergency food program community and coalition meetings.
• Educates contractor staff and emergency food programs on the importance of providing healthy foods that support the current U.S. Dietary Guidelines for Americans.
• Provide technical assistance and training to site monitoring staff on evaluating prepared meals (soup kitchen, shelter) and food packages for compliance with HPNAP nutrition policies
• Assists in quality control of perishable/dated food inventory; assess warehouse/food storage and handling practices.
• Serves on the HPNAP Advisory committee and act as a liaison between FM and HPNAP.
• Monitors food recalls through the FDA and Feeding America and effectively communicates recall protocols to agencies.
• Provides technical assistance to FeedMore WNY staff and agencies regarding food safety including safe product handling, storage and shelf-life requirements.
• Actively participates in HPNAP Operations Support Program and committee(s).
• Participate in DOH, HPNAP, and NRM meetings, conference calls, and trainings
• Manages staff/interns to include directing workflow, performance management, and other supervisory duties as necessary.
• Focuses on supporting and helping all FM departments and priorities succeed through partnership and collaboration.

Farm Market Program

• Provide oversight and supervision of Farm Market Assistants and Drivers, and manage the overall program for four-county region with the goal of reaching underserved, food desert communities and community members;
• Ensure safe, timely and efficient Farm Market operations at each site as assigned by the daily route and schedule with an ongoing dedication to increasing the saturation and variety of locations across our counties;
• Serve as back-up to Farm Market Drivers and Assistants, assisting with loading/unloading the Farm Market trucks, inventory management, driving to sites, money handling, use of point-of-sale system, data collection and volunteer supervision; 
• Ensure completion of daily/weekly/monthly tasks required, including: 
• Updating internal and external calendars for the Farm Market and maintaining monthly reports to required partners;
• Assisting in the purchase of produce to be sold on the Farm Market truck;
• Responsible for recording all sales in point-of-sale system and transporting cash and vouchers to Finance following cash       handling SOPs;
• Scheduling and recruiting new sites, building excellent relationships with sites, providing program information, managing MOUs, and maintaining up-to-date contact lists;
• Manage tracking of inventory used, inventory needed, and report shortages or losses immediately to Product Procurement team, Operations team and Finance team, as needed; 
• Ensure compliance with all food and driver safety procedures, 100 percent compliance with completion of  pre- and post-trip truck inspections before and after daily routes, completion of accident/incident reports when needed and ongoing driver safety education coordination with other driver managers; 
• Ensure that the Farm Market trucks and staff are available as needed and requested by the organization’s other departments, especially but not limited to the Development and Communications teams, for proprietary events, third party events, government affairs’ events, special community needs and internal/external donor, media, video and photo opportunities and coordination with other teams as needed to accomplish this goal

Other Duties

• Assist with any and all mission work as needed and requested with some or no prior notice including, but not limited to: serving as a truck spotter, helping with FARM Market/Community Garden/Freight Farms/on and off-site food distributions, preparation of meals and serving home-delivered meals. 
• Other duties as assigned.

QUALIFICATIONS REQUIRED

• Minimum of bachelor's degree in food service administration, community nutrition, human nutrition, dietetics, public health, health education and/or an equitable degree from an accredited institution.
• RD/RDN or at least two (2) years of professional, community nutrition related work experience.
• Must have a valid NYS Driver's License with access to vehicle and be of capable of lifting 35 lbs.
• Proficiency with Microsoft Office; excellent math, analytical, verbal and written communication skills.
• Solid organization and creative, independent problem solving skills with the ability to analyze information.
• Customer service focus, responsible self-starter with team-orientation
• Demonstrated ability to teach and interact with children and adults with different ethnic backgrounds.

QUALIFICATIONS PREFERRED

• Two years community nutrition/public health experience with low-income populations, including intern or volunteer experience; 
• Current ServSafe or other food safety certification; and
• Energetic, enthusiastic, and creative.