NYC Shelters - LMSW / Client Care Coordinator

Client Care Coordinator 

KEY RESPONSIBILITIES

• Completes biopsychosocial assessments.


• Facilitates appropriate linkages for families to community-based services and coordinates services from multiple city agencies.


• Maintains a multi‐disciplinary team approach to service provision.


• Provides information and training to other members of the team around clients’ psychosocial stressors and needs to ensure positive outcomes for families.

JOB REQUIREMENTS

• Master of Social Work Degree from an accredited school of social work; Current licensure- LMSW within three months of hire date


• Knowledge in one or more of the following areas:
  
  
  
  • Child and adolescent development.
  
  
  • Mental health and Emotional/behavioral health.
  
  
  • Parent-child relationships family dynamics and diagnostic classification.
  
  
  
  


• Strong expertise in strengths-based, solution-focused, and family-centered practice.


• Knowledge of guidelines, policies and regulations relating to child welfare, safety, permanency and well-being.


• Proficiency in Spanish or French a plus.


• Knowledge and experience working with diverse cultures and ethnicities.


• Candidates should also possess excellent written and verbal communication skills.

• Interview children and parents in shelter to complete an assessment and to determine an appropriate plan of action.


• Prepare children and parents to accept services.


• Make referrals, when appropriate, to governmental or not-for-profit agencies.


• Provide direct counseling services and/or outreach services; make referrals to other public agencies or community resources as needed.


• Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being.


• Serve as agency/program liaison to community agencies and/or groups.


• Provide clear written reports that capture family assessment findings and recommendations.


• Complete all documentation in a timely manner.


• Prioritize and visit the highest risk families who are in shelter to coordinate safety planning efforts in these households.


• Provide training, consultation, and coaching to shelter-based case managers.


• Required to work weekends, late nights, and schedule is subjected to change based on program needs.

QUALIFICATIONS

Education Requirements: Masters/MSW and LMSW required within three months of hire.