OA/CTS Supervisor

Position Summary

Provides supervision of OA/CTS staff in remote locations and assists in planning departmental activities to meet outreach, recruitment, arrivals, commitment, and other established contract goals. Conducts outreach activities to garner referrals and placement partnerships and to promote a positive program image.

Essential Functions

1. Supervise the Outreach and Admissions staff.
2. Collaborate with CPP, Career Development, Health & Wellness, and Records staff to ensure that student arrival outcomes are achieved.
3. Assist with student retention by providing support, supervision, behavior modification, counseling, and by acting as a positive role model and mentor.
4. Adhere to all PRH and Company policies and procedures.
5. Provide quality assurance for and approve all applicant files submitted by OA staff.
6. Manage the determination of applicants’ eligibility to participate in Job Corps based on eligibility guidelines established by the Department of Labor.
7. Ensure- each applicant is provided with realistic and accurate information regarding the Job Corps program including the enrollment process, center life, behavioral expectations, career technical training offerings, services, disability and reasonable accommodations, equal employment opportunity, and program requirements.
8. Assign prospects to OA staff caseloads through OASIS application.
9. Create and maintain an Outreach calendar including all events and activities attended to recruit new students into the program.
10. Oversee a weekly tour of the center and ensure that all interested individuals receive tours and information as needed or requested.
11. Visits, monitors, supervises, and provides support to remote OA office locations and Job Corps staff at local workforce centers.
12. Supervise assigned CTS staff and provide training and support to meet placement goals.
13. Provides on-call center support as warranted.
14. Conduct quality assurance activities to ensure the data integrity of all reported placements prior to entry into government information systems.
15. Provide and monitor job development quotas to ensure a continuous pipeline of employer partnerships.
16. Participate on community relations and workforce councils to promote positive relations and increase student opportunities. Lead council meetings as needed.
17. May utilize GSA vehicles to transport students to off-site learning and employment opportunities, appointments, and as needed for retrievals and other center-related needs.
18. Promote a harassment-free environment.
19. Utilize information systems and handle student data in strict adherence to Job Corps and Strategixpolicies to protect student’s personally identifiable information (PII) and reduce network security threats
20. Adhere to and model Strategix servant leadership culture values: Honor Others, Inspire Vision, Choose Integrity, People First, Balance Focus with Flexibility, Serve with Humility, and Innovate and Disrupt.

We are committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Qualifications and Experience Minimum

Bachelor’s degree in human services or related field and one year of supervisory experience, or

equivalent combination of experience and education. Excellent networking skills and ability to engage in business development. Ability to analyze and report data. Good presentation skills and excellent verbal and written communication. Unless waived by management, a valid driver's license in the state of employment with an acceptable driving record is required. Willingness to provide on-call center support as warranted.

Preferred

Two years of supervisory experience; knowledge of community resources. Job Corps experience.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. This job description is not intended to be all-inclusive. Employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate with or without notice. It is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, hear, operate a computer, hand-held learning device and other office equipment, reach with hands and arms, and must occasionally lift and/or move up to 10 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to outdoor weather conditions ranging from cool in Winter to extreme heat in the Summer and Fall months, and occasional poor air quality. The noise level can vary from moderate to loud.