OAF Animal Care Volunteer- Dive Operations

Description

VOLUNTEER SUMMARY:

Dive Operations Volunteers will be influential in daily operations such as exhibit cleaning and maintenance, safety skill practices, husbandry, and guest engagement. Volunteers will spend time alongside Team Members in a supportive and supervised role with the opportunity to dive alongside diverse animals such as sharks, rays, invertebrates, and both freshwater and marine fishes and reptiles. This Volunteer role requires 4 hours per month for a minimum 6-month commitment in order to maintain active Volunteer status. Any necessary role specific Volunteer training occurs onsite.

MAJOR DUTIES AND RESPONSIBILITIES:

• Assist with daily tasks including (but not limited to) algae scrubbing, acrylic cleaning, vacuuming, husbandry, and equipment maintenance.
• Proactively engage guests in a friendly and courteous manner. Uphold standards of excellence in guest experience.
• Follow all policies and procedures set forth by OdySea Aquarium Foundation including adherence to zoological grooming standards.

Requirements

VOLUNTEER REQUIREMENTS:

• Must be 18 years or older.
• Satisfactory completion of a background check and drug screen.
• Open Water certification from a recognized SCUBA agency.
• Must be able to show record of an up-to-date dive physical.
• Must be a strong swimmer, with the ability to pass departmental swim test.
• Willingness to be flexible, learn, multitask, and be comfortable around animals.
• Positive attitude, strong work ethic, team oriented, responsible, and enthusiastic.
• Must be able to lift 50 pounds and able to access animal pools, exhibits, and enclosures.
• Ability to stand for long periods of time, as well as walk, balance, stoop, kneel, crouch, or climb.
• Must be comfortable greeting and engaging with guests with the possibility of speaking on microphone. Required to frequently talk and hear.
• No impairment of senses that might interfere with the ability to complete tasks.
• Must be able to take cues directly or indirectly.
• Ability to complete tasks in an environment that may be loud, wet, or humid at times.
• Reasonable accommodation may be made on an individual basis.

MUST EXEMPLIFY CORE FUNDAMENTALS OF THE EMPLOYEE PROMISE, WHICH STATES:

• I am empowered to take ownership of any opportunity to exceed expectations.
• I anticipate guest needs and pay attention to the details.
• I treat all internal and external customers with respect.
• I am on stage! (Smile)
• I have an attitude of gratitude.
• I get it right the first time.
• I display actions that are moral and ethical.
• I always provide alternative solutions.
• I am committed to learning every aspect of our product and services.
• I use the 10/5 rule, 10 feet I acknowledge my guest’s presence with a smile and at 5 feet. I greet them with a courteous word.
• I use name recognition at every opportunity.
• I take personal responsibility for our surroundings.
• I am accountable for my tools and resources.
• I value the contribution of every team member.