Occupancy Specialist 2

Description

Location: Columbus, Ohio

Who We Are:

Key Property Management Services is a comprehensive property management company specializing in affordable housing. We prioritize supportive services for our residents and pride ourselves on a personalized, multi-faceted approach. Our success in property management stems from collaborating with clients, residents, and owners to identify and address the unique needs of each property. By adopting the industry’s best practices and expanding our team with experienced professionals, we ensure our services remain competitive and effective.

Position Summary:

As the Occupancy Specialist 2, you will play a key role in maintaining regulatory compliance across all affordable housing programs, including HUD, LIHTC, and Section 8. You will manage the annual recertification process, verify resident eligibility, and ensure accurate and timely documentation. This position requires exceptional attention to detail, familiarity with housing compliance regulations, and strong interpersonal skills to foster positive resident relationships.

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Responsibilities (Including but not limited to):

• Distribute required recertification notices (120-, 90-, and 60-day) in compliance with HUD and tax credit timelines

• Interview residents to complete resident questionnaires and obtain all required verifications

• Process third-party verifications and finalize certification files in Yardi

• Secure timely resident signatures on all required certification documentation

• Perform Move-In Certifications and process move-outs including security deposit documentation

• Maintain strict adherence to HUD, LIHTC, and other affordable housing program regulations

• Prepare for and participate in internal audits, MORs, and external agency file reviews

• Monitor EIV records and resolve discrepancies per HUD protocol

• Provide administrative support and assist with general office duties

• Serve as a professional and respectful point of contact for resident concerns

Requirements

Skills:

• Strong organizational, analytical, and problem-solving skills

• Excellent written and verbal communication

• Ability to manage deadlines, prioritize tasks, and maintain compliance documentation

• Proficient in Microsoft Office (Excel, Word), and Yardi property management software

• Familiarity with HUD 4350.3, LIHTC, and Section 8 compliance procedures

Qualifications:

• High school diploma or GED required

• Minimum 2 years of experience in affordable housing property management

• Working knowledge of HUD, LIHTC, and Section 8 regulations

• Valid driver’s license

• Industry certifications (e.g., COS, TCS, or HCCP) preferred

Benefits:

• Medical and Dental Available 

• Employee Assistance Program

• Supplemental Benefits Available

• Competitive Salary

• Evenings and Weekends off

• Prorated PTO after 90 days, increasing with tenure

• 10 Paid Holidays including Birthday

Schedule:

Exempt, M–F 8–5

Additional Information:

• Submit resume and salary requirements

• Satisfactory drug test and background check required

• Verification of work eligibility required

Key Property Management Services is an equal-opportunity employer. We encourage applicants from all backgrounds to apply.

345 E. 5th Avenue. Columbus, OH, 43201 Phone: (614) 476-3548 • Fax: 614.418.5085 • www.kbkenterprises.net