Ocean Freight Manager

The Sea Freight Manager USA is responsible for the efficient planning, direction, and coordination of all activities involved in the movement of international ocean freight and ocean procurement at a strategic level.

JOB DUTIES AND RESPONSIBILITIES

• Responsible for the overall profitability of ocean freight in the USA.
• Monitors and ensures excellent customer service by obtaining and communicating customer expectations and making operational changes in line with best customer service practices.
• Provides general daily supervision and guidance to the Ocean Freight Department staff.
• Motivate all sales and operational staff through excellent leadership practices.
• Coordinates with and acts as liaison between all sales and operational staff.
• Works closely with product management & pricing to ensure nationwide consistency with market and vendor management.
• Processes design and enforcement of operational levels across all USA locations.
• Cooperates closely with global and regional product management.
• Manages relationships with steamship lines.
• Makes sales presentations to prospective and existing customers.
• Provides market updates to all management personnel.
• Performs other duties as required and assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• Bachelor’s degree preferred or equivalent related work experience.
• A minimum of 10 years in the ocean freight industry is required.
• Excellent relationships with steamship lines is a must.
• Working knowledge of related operations programs.
• Proven experience in motivating teams, along with the ability to build strong rapport, establish trust and credibility through a consultative approach.
• Professional demeanor, including excellent written & verbal communication skills.
• Proficiency in Windows programs, specifically Word, Excel and PowerPoint.

PHYSICAL DEMANDS/WORK ENVIRONMENT

• No heavy lifting is expected; although exertion of up to 25 pounds of force may be required on occasion.
• Manual dexterity for the use of common office equipment, such as computers, copiers, fax machines, etc.
• Sitting for extended periods of time is common.
• Hearing and vision within average range to receive ordinary information and to prepare or inspect documents.
• This position is performed in a traditional office setting.
• The ability to travel is required.
• These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this job.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.