Ocean Logistics Coordinator - Hiring Immediately

Job Title: Ocean Logistics Coordinator

Location: 28278 (near Outlets), Temporary (could go permanent for the right person)

Salary: $19-$23/hr

Schedule: Mon-Fri, 8a-5p

Job Description:
We are seeking a dedicated and detail-oriented Ocean Logistics Coordinator to join our team. As an Ocean Cargo Agent, you will play a crucial role in facilitating efficient and accurate ocean export and import operations. From coordinating customer shipping requirements to ensuring regulatory compliance, you will be responsible for various aspects of ocean logistics.

Key Responsibilities:
Customer Coordination: Identify, organize, and coordinate customer shipping requirements to ensure timely and accurate delivery.
Documentation Management: Prepare export and import documents for ocean shipments, ensuring accuracy and compliance with relevant regulations.
Invoicing and Database Management: Prepare invoices and maintain AS-400 database entries with precision and timeliness.
Coordination with Stakeholders: Effectively coordinate pickup and delivery orders with steamship, trucking, rail, and warehouse companies to ensure smooth operations.
Customer Service: Provide professional and high-quality customer service through daily communication with customers via phone and email.
Internal Collaboration: Communicate effectively with internal departments, regional branches, and external contacts to facilitate seamless operations.
Regulatory Compliance: Interface with the Customs Brokerage Department to ensure compliance with regulatory requirements, including those of agencies such as EAR and U.S. Customs.
Rate Management: Provide rates to internal and external customers and maintain direct contact with customers.
Administrative Tasks: Perform specific operations and administrative tasks to support high-quality customer service and meet company goals.

Qualifications:
Minimum Requirements:
High school graduate or equivalent with relevant working experience.
Basic PC skills including MS Word, Excel, Lotus Notes, and AS400 knowledge.

Experience:
2+ years' experience in the freight-forwarding industry, preferably in ocean cargo operations.
Experience in FCL / LCL Ocean Cargo logistics and documentation is preferred.
Familiarity with steamship lines' Bill of Lading and INCO terms is advantageous.
Experience with Ocean accounting is a plus.

Skills and Attributes:
Strong interpersonal, verbal, and written communication skills.
Excellent customer service orientation and ability to work in a team.
Strong organizational skills with attention to detail and follow-up.
Ability to multitask and adapt to changing priorities under pressure.
Patience and ability to navigate complex processes with multiple levels of approval.
Flexibility to work flexible hours and days depending on customer demands.
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AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf