OCJ - Problem-Solving Court Case Manager

Company : Circuit Court Of Cook County, Illinois

Job Description - OCJ - Problem-Solving Court Case Manager

OFFICE OF THE CHIEF JUDGE
CIRCUIT COURT OF COOK COUNTY, ILLINOIS
JOB DESCRIPTION

JOB TITLE:              PROBLEM-SOLVING COURT CASE MANAGER
GRADE:                    18
SALARY:                  $68,865
LOCATION:             Skokie Courthouse (5600 Old Orchard Road, Skokie, IL 60077)
HOURS:                     8:30 a.m. – 4:30 p.m. or as assigned

This is a full-time position devoted to the Circuit Court of Cook County Problem-solving Court programs. The Office of the Chief Judge is seeking a case manager to coordinate services for individuals participating in the Skokie Drug Court.

JOB SUMMARY:

The Problem-Solving Court Case Manager provides effective and comprehensive case management services for adult individuals participating in the Circuit Court of Cook County Problem-Solving Court (PSC) programs. Case managers work diligently with the participants, connecting them to resources and treatment while monitoring progress and providing thorough and accurate reports to the PSC team.

ESSENTIAL FUNCTIONS/DUTIES:
The essential functions of the Case manager include the following:

Conduct a clinical assessment to determine the eligibility of a candidate utilizing a validated assessment tool
Develop a clinical case plan tailored to the client, and ensure that the client can access needed community resources and substance use disorder and/or mental health treatment
Oversee the candidate’s case for the duration of his or her participation in the program
Provide and coordinates a continuum of treatment services onsite and/or in the community designed to maintain and enhance the well-being of individuals with a behavioral health diagnosis
Provide assessment and linkage of clients to services including but not limited to assistance in obtaining food, housing, medication assistance, entitlements, and referrals for co-morbid conditions
Assist clients with accessing entitlements such as disability compensations, or other entitlement that would support the client’s care and rehabilitation as needed.
Communicate consistently and effectively with collateral agencies/contacts regarding client service needs and disposition
Attend scheduled Court staffings and status calls;
Maintain an accurate database of program participants from referral to termination;

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

MINIMUM QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: Bachelor’s degree in Human Services field and/or a Certified Alcohol and Drug Counselor (CADC), required, preference to applicants who are currently working towards or have a Master's Degree, are Licensed Professional Counselor (LPC) or Licensed Social Worker (LSW).
Experience: Minimum of 2 years of experience in the human services field required; preference to experience working with adults in criminal justice system, court operations, and/or project management.

This position requires a pre-employment drug screening and criminal background check. All offers of employment are contingent upon successful completion of all required screening criteria.
Applicants are advised that as a Drug Free Workplace, use of medical or recreational marijuana is prohibited and will disqualify a candidate from employment.

Information concerning the benefits for this position can be found at the Circuit Court of Cook County Employment Opportunities Page.

KNOWLEDGE, SKILLS AND ABILITIES:

Experience with monitoring, compiling reports and data preferred
Knowledge of criminal justice system, court processes and legal terminology preferred
Ability to communicate effectively, verbally and in writing, for a diverse range of audiences and settings
Excellent communication and interpersonal skills
Proficiency with Microsoft Office suite, online collaborative tools, and overall computer skills/technical aptitude
Strong organizational and time management skills, detail orientated and extremely organized, innovative and good at problem solving
Ability to juggle multiple tasks and meet deadlines
Ability to develop and maintain an effective working relationship with a diverse audience
Ability to handle pressure, work under stressful conditions and respond to crisis situations
Ability to work independently as well as in a team to complete project tasks
Must maintain confidentiality
Knowledge of the Illinois Supreme Court Problem-Solving Court Standards

THE OFFICE OF THE CHIEF JUDGE IS AN EQUAL OPPORTUNITY EMPLOYER

It is the policy of the Office of the Chief Judge of the Circuit Court of Cook County to provide equal opportunity in employment to all employees and applicants for employment. No person is to be discriminated against in employment because of race, religion, color, sex, age, national origin, disability, or sexual orientation.

Revised: September 2025

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