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West Monroe is seeking an Offering Development Manager to support the creation, refinement, and scaling of AI-enabled and AI-native offerings within the Office of the Chief AI Officer. This role is a key part of the Offerings function and is responsible for productizing AI-led and enabled services, leveraging West Monroe’s proprietary asset suite and agentic delivery models into clear, repeatable, and market-ready offerings that drive growth.
The Offerings function’s charter is to fuel West Monroe’s organic growth by turning proven client work and innovation into scalable offerings. In this role, you will work closely with the AI team, AI Revenue Operations, Commercial Activation, GTM functions, and Line teams to manage the end-to-end process of defining, designing, and rolling out offerings that are commercially compelling and delivery-ready.
The ideal candidate is comfortable with ambiguity, passionate about AI and innovation, and thrives in a test-and-learn environment while bringing structure and momentum to complex initiatives.
Responsibilities
- Offering Development and Project Management
- Execute the end-to-end offering development lifecycle, from concept through build, GTM readiness, and in-market iteration.
- Manage the offering intake process, partnering with Functional and Line leaders to prioritize AI-enabled offerings.
- Lead the offering build process to define the value proposition, delivery model, AI components, and sales and delivery artifacts.
- Ensure offerings are designed as AI-native, leverage our Intellio asset suite, embedding agentic methods, and AI-led delivery patterns by default.
- Partner with AI Revenue Operations to integrate proven demos, Phase 0 tip of spear plays, and delivery approaches into offerings.
- Gather and translate SME input into core offering artifacts, including sales decks, target buyer profiles, commercial insights, and GTM plans.
- In partnership with Line leadership, define and support execution of GTM strategies, including TAM definition and target account identification.
- Capture in-market feedback to refine offering scope, positioning, and delivery approach.
- Collaborate with internal teams to ensure alignment, awareness, and adoption of AI-enabled offerings.
- Leadership
- Identify opportunities for continuous improvement in the offering development process, especially for AI-native offerings.
- Prepare materials and updates for senior leadership reviews.
- Build and manage strong relationships across AI, GTM, Enablement, and consulting practices.
- Support firmwide education efforts through training materials, communications, and presentations related to AI-enabled offerings.
Qualifications
- Bachelor’s degree in a related discipline
- 7–10 years of experience managing complex initiatives, offerings, or programs
- Prior consulting experience
- Strong interest in AI, emerging technology, and modern delivery models
- Excellent communication, facilitation, and stakeholder management skills
- Strong project management and organizational capabilities
- Comfort operating in ambiguous, fast-paced environments
- Ability to work permanently in the United States without sponsorship
- Travel requirements may include short, infrequent trips (<10%)
- Commitment to inclusion, diversity, and openness to new ideas
Other consultancies talk at you.
At West Monroe, we work with you.
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to [email protected].
Please review our current policy regarding use of generative artificial intelligence during the application process.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.
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