Office 365 Engineer

Who are we looking for?

Reporting to the Global Director Engineer this role is responsible for delivering, managing and enhancing the company’s cloud messaging capabilities via the Microsoft Office 365 platform. The Cloud Messaging Engineer will focus on the administration of our messaging systems and will also be part of a cross functional team which provides solution design and third tier support to a variety of enterprise solutions. This includes, but not limited to, MS Office 365, Teams, EMS (single sign-on and IAM), Active Directory,and Microsoft Entra ID . He/she will work closely with global infrastructure, global information security, global applications, and program management teams to implement future messaging and collaboration enhancements in all geographies. The role will also be involved in the implementation of security solutions & controls, disaster recovery solutions, and IT policies and procedures. 

What will you be doing?

• Responsible for ensuring the quality and consistency of ESI’s MS Office 365 tenant.  Own the deployment and enhancement of Office 365 throughout all ESI.


• Responsible for the delivery and maintenance of online messaging and collaboration solutions that are highly available, scalable and meet business needs.


• Verify stability, interoperability, portability, security, or scalability of system architecture; guide technical design activities related to Office 365 to ensure design intent is clear and infrastructure impact is clearly understood.


• Drive standardization and consolidation of infrastructure as a service components within all regions.


• Devise creative solutions to critical online messaging and communications needs as well as end-user computing.


• Provide guidance and support to team members proactively anticipating and overcoming obstacles.


• Set high standards to achieve objectives.


• Provide business sponsors and Information Technology leadership with regular project performance status, variances to plan, and identification of corrective actions (if required)


• Function as an “internal consultant” around areas of Office 365 expertise, focusing specifically on IaaS initiates.  Responsible for reviewing sites globally for adherence to security policies, entitlement reviews, and user provisioning methodologies.


• Assist and train users.


• Create and coordinate documentation (around processes, support steps and training).


• Research and evaluate alternatives for the enhancement or re-engineering of IT architecture.

Who are You?

• Previous experience with Azure/Office 365 highly preferred.


• Windows, Virtualization (VMWare and Hyper-V), mobile computing, Outlook Web Access & ActiveSync experience preferred.


• Previous experience with Microsoft EMS highly preferred.


• Strong background in Microsoft applications and delivery systems as well the databases and data transport layers required to connect them.


• Previous experience supporting messaging on Apple/Android/Windows Phone mobile devices is a plus.


• Working knowledge of IT security best practices in respect to cloud computing.


• Working knowledge of principles, best practices, architectures, tools and processes of cloud computing: ITIL (Information Technology Infrastructure Library) experience – Incident Management, Problem Management, Request Fulfillment, and Change/Configuration Management.


• Chemical Industry experience.


• Manufacturing operational exposure.


• Other Languages a plus: conversational Cantonese, French, German, Japanese, Italian, French, Mandarin, Portuguese, Spanish

What competencies will you need?

Change Management - Understands and recognizes the need for change; responds positively to new situations, obstacles and opportunities. Takes responsibility for inspiring, leading and executing change in an effective way.

Communication - Speaks, writes, listens and presents information in a logical and articulate manner, appropriate for the audience; ensures that information is shared and understood.

Creativity - Seeks out and implements novel solutions that improve processes, systems, products, or services.

Customer Focus - Strives to understand and fulfill the needs and expectations of internal and/or external customers.

Individual Development - Is self-motivated, has energy and drive, is self-aware, deals with challenges and takes ownership of continuous individual development

People Leadership (Applies to People Managers) - Sets clear expectations and gives context; provides feedback and coaching to develop direct reports; motivates and recognizes exceptional performance.

Results Orientation - Holds self and/or others accountable for accomplishing work commitments and deliverables; understands the targeted results he/she is accountable for and actively strives to achieve them; sets high standards of performance for self and/or others.

We are Offering...

As part of our team here, as well as receiving a competitive base salary, you will also participate in agenerous performance related bonus plan. In addition, you will also receive a 401k plan with company matching, Life Insurance, and Medical Insurance as well as 9 holidays.

The typical base salary range for this position is anticipated to be between $50,000 and $65,000 annually.

Teamwork
At Element Solutions Inc, you will be part of a highly collaborative culture that promotes continuous improvement through cross-functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers.

Socially Responsible - We care about what you care about. We respect the individual differences that make up our unique expanding organization. We prioritize both sustainability and social impact in both our business operations and our local communities through our various ESI Cares initiatives and the ESI Foundation. There are many ways to get involved from employee network groups that support your interests and sense of belonging to paid volunteer days.