After more than 6 years of support and assistance to our team, our front office staff member is retiring! We are looking for someone to fill the position as described below:
Benefits/Perks
- Competitive Compensation
- Great Work Environment
- Career Advancement Opportunities
Job Summary
We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, reference patient insurance plans, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well within a team setting.
Responsibilities
- Greet patients who walk through the door
- Ascertain their needs and get them checked in
- Pull their medical records
- Answer the phone and schedule appointments or answer patient questions
- Maintain comprehensive medical records, as needed
- Contact insurance providers as appropriate to confirm policies and benefits
Qualifications
- Strong customer service skills
- Excellent organizational skills
- Attention to detail
- Familiarity with basic computer programs, such as the Microsoft Office suite
- Previous office experience desired
John Goetze Physical Therapy has been locally owned and operated by John Goetze, MS, PT, CFCE since 1998 and is highly regarded in Jacksonville, Orange Park and Macclenny, Florida as the first choice for Physical Therapy. Physicians and even other Physical Therapist’s come here for their own treatment and refer their family members and friends. Our staff at JGPT is highly trained in the latest, most advanced physical therapy techniques.
Our facility is set apart by our commitment to our community and our pledge to put patients first. Dedicated to excellence and high quality care, we provide a dynamic, proactive staff and a comprehensive approach through Functional Manual Therapy ™. With this method, we get to the root of your problem rather than chasing symptoms.
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