Office Administrator

Position Summary

Jan-Pro of Oklahoma City is seeking a highly organized and proactive Office Administrator to support daily operations, franchise development, and administrative processes. This role plays a key part in maintaining office efficiency, supporting franchise owners (CBOs), and assisting with sales and onboarding efforts. The ideal candidate is detail-oriented, bilingual in Spanish, and comfortable managing multiple priorities in a fast-paced environment.

Key Responsibilities

Administrative & Office Support

• Answer incoming calls and serve as the first point of contact for visitors and walk-ins


• Maintain a welcoming and professional office environment


• Order and manage office supplies and materials

Franchise & Operations Support

• Prepare Franchise Disclosure Documents (FDDs), training manuals, and presentation packets


• Assemble and coordinate starter kits for new franchisees


• Track and maintain training completion records for CBOs


• Create and issue ID badges for franchise owners and their employees

Sales & Presentation Coordination

• Schedule, confirm, and support sales presentations and appointments


• Conduct Spanish-language presentations and follow up with prospective franchisees through the sales process


• Assist in onboarding new accounts and managing transfers

Data Entry & Systems Management

• Enter invoices into Sage from vendors and internal sources


• Input evaluations and inspection data into internal systems (MV)


• Maintain accurate records across multiple platforms including MV, Zuper, Sage, and shared drives


• Scan and upload contracts, agreements, and related documentation

Procurement & Vendor Coordination

• Order supplies and materials from approved vendors (Anchor, Staples, Home Depot, Sundance, ProTeam, etc.)


• Ensure timely delivery of materials for office use, customers, and franchise owners

Communication & Team Coordination

• Update internal tracking boards and notify team members of new accounts, specials, and updates


• Maintain organized digital and physical filing systems

Qualifications

• Bilingual in English and Spanish (required)


• 1+ year(s) of administrative or office support experience


• Strong organizational and multitasking skills


• High attention to detail and accuracy


• Proficiency in Microsoft Office and comfort learning new systems (Sage, Zuper, etc.)


• Excellent communication and customer service skills

Preferred Skills

• Experience supporting sales teams or franchise operations


• Familiarity with CRM or operational systems


• Ability to work independently and manage competing priorities

What We Offer

• Competitive pay


• Supportive and team-oriented environment


• Opportunity to grow within a fast-paced, service-driven organization