Office Administrator

Do you love working with people and educating them?

Then don’t miss your chance to join Team Northen Maddux. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchises are seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Team Northen Maddux employee, you will receive a competitive pay rate, with opportunity to learn and grow.

 
Summary

Provide leadership with strategic, positive thinking and exemplify excellent customer service in a fast paced, exciting environment. Ensure a quality team of properly trained and motivated employees. Ensure existing Job file information is accurately being documenting daily. Monitor compliance and risk management and any customer issues.

Necessary Experience and Skill Set

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  Office, accounting, or customer service management experience a plus


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  Experience in building a strong team with tangible leadership skills


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  Solid organization and planning capabilities, strong attention to detail


• Ability to keep track of metrics and steer the team in the right direction to meet the metrics


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  Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times


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  Very self-motivated and goal-oriented with ability to multi-task


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  Capability to work in a fast-paced, team-oriented office environment


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  Passionate about solving problem when they arise


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  Experience in customer service industry environment a plus


• Personal assistant to ownership

Formal Education/Training

• 
  High school diploma/GED


• 
  Xactimate® estimating experience a plus