Office Administrator - NRTA

Office Administrator - Nantucket, MA

Knowledge and Experience:

• At least 3 years of experience as Administrative Supervisor (or similar) in transit or logistics


• Experience in a human resources role


• Experience analyzing data and reporting


• High school diploma or G.E.D


• BS/BA business administration a plus


• Experience in a fast-paced work environment


• Intermediate knowledge and experience of Microsoft Office Suite


• Experience with HRIS systems and willingness to learn industry specific systems


• Knowledge of DOT requirements


• CPR, AED and First Aid Certification (Provided by the Company)

Skills:

• Time management


• Detail Oriented


• People skills


• Excellent Communication verbal and written skills


• Strong Interpersonal Skills


• Able to multitask


• Strong analytical and reporting skills

Key Accountabilities:

Administrative

• Responsible for maintaining and furnishing all documents related to the Contract, including but not limited to, on-time performance, Contract/penalty compliance, customer complaints and resolutions, staffing reports, etc.


• Maintain personnel files and training records


• Responsible for providing support to drivers during their scheduled pull-out times


• Manage requests from client for various weekly and monthly reports and audits


• Liaison for payroll and related records


• Manages the accumulation and use of vacations, holidays, sick days, and miscellaneous leaves of absence


• Ability to remain organized by utilizing tools, such as MS Excel and office equipment


• Maintains employee confidence by keeping information confidential


• Manage office inventory and working with vendors to ensure regular supply of office materials


• Any other duties assigned

Business / Reporting Processes

• Coordinate performance reporting with the local management team including the implementation of tools and key metrics for monthly reports to our client


• Monitor CDL and DOT expiration dates

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


• Frequently works inside and outside vehicle and might get exposed to extreme, hot and/or cold, weather


• May sit for over 8 hours per day with frequent use of keyboard, computer monitor, and telephone


• May twist, squat, bend, push, lift, pull, and climb stairs while performing duties


• May be exposed to fumes


• May walk on uneven surfaces, while assisting passengers

Additional Statements:

• Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.


• Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world. 


• Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.


• EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.


• Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.