Office Assistant

Description

Aquatic Control Inc. is a privately owned lake and pond management company with our home office in Seymour Indiana and satellite offices in Valparaiso IN; Evansville IN, Truesdale MO, Jakson TN, Williamsville IL, Elizabethtown, KY, Ankeny, IA, Knoxville, TN, and Davenport, IA. 

We are looking for a competent Office Assistant to help with the organization and running of the daily administrative operations. In many cases, you will be the first person our customers interact with. This is a crucial part of our business. We are looking for a candidate who understands the importance of excellent customer service. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure all while maintaining a positive mental attitude and upbeat demeanor. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.

Responsibilities

• Organize office and assist associates in ways that optimize procedures
• Answering & transferring incoming phone calls
• Sort and distribute communications in a timely manner
• Accurately answering customer questions by utilizing our CRM system
• Ability to process payments
• Solving customer issues by recommending the proper service/product
• Perform standard receptionist duties
• Cooperate to complete tasks as part of team spanning multiple regional offices

Benefits:

• Competitive hourly pay based on experience
• 401 K with a company match on first 4% after 1 year of employment
• Paid company health insurance for employee after 90 days
• Dental / Vision / Life Insurance
• Generous Earned Time Off program
• Holiday pay with paid week+ at Christmas
• Working for a great company that values its employees

Requirements

• Excellent customer service skills
• Working knowledge of office equipment
• Working knowledge of computers
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Experience operating a Forklift would be a plus!