Office Assistant

GMA Interventions is seeking an Office Assistant. This is a full-time up to 40 hours per week position, weekdays with some Saturdays.

Responsible for all general secretarial duties:

• Meet & greet consumers in a courteous and professional manner; Obtain information regarding needed services in a confidential manner;


• Answer telephone in a courteous and professional manner and relay prompt, accurate messages to appropriate staff, Maintain confidentiality at all times.


• Ensures pleasant and clean surroundings.


• Maintains/updates all filing.


• Responsible for ensuring all copies of all forms are available


• Provides client telephone screenings and intakes.


• Provides support to the professional staff as needed, including mailing functions.


• Responsible for receiving and recording payments.


• Responsible to make client reminder calls.


• Responsible to run monthly reports as needed.


• Enters demographic data and gathers data.


• Responsible for completing all clients filing, initial auditing of client charts, tracking units on a daily basis.


• Responsible for preparing and faxing out monthly/ weekly reports and letters to probation officers/referral sources.


• Responsible for all client intake procedures, screening, ensuring client scheduling according to funding source requirements. (ensuring that client funding/fees are established prior to sessions).


• Making sure all paperwork is in files and signed by clinician, client.


• Making sure that files are put together properly and all necessary paperwork has been pulled (30/90 day reviews, monthly reports etc.).


• Responsible for preparing daily logs


• Responsible to know and follow the Health and Safety procedures of the agency.


• Ensure that closed charts (brief case closings and discharges) are taken logged and filed properly.


• Update client information at each visit.


• Make sure clients insurance information is correct, send to billing for verification.


• Ensure all required information is scanned into the EMR on a daily basis.

EXPERIENCE AND QUALIFICATIONS:

• Computer experience is a MUST.


• Skill in word processing, data entry, language use, and spelling.


• Customer Service skills in a professional environment.


• Ability to deal professionally and effectively with the public.


• Ability to deal with a diversity of people in many types of crisis situations, make appropriate assessments and referrals, and recognize one's own limitations.


• Ability to maintain confidentiality and understand HIPAA.


• Attention to detail is a requirement for this job.

Bilingual in Spanish a plus.

Job Types: Full-time

Benefits Full-Time

-Dental

-Vision

-Health

-Life

-Retirement

-Legal 

Benefits Part-Time

-Retirement